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Posting Number STA00341PO25
Job Family Information Technology
Job Function Network Administration
USC Market Title IT Systems/Network Administrator
Link to USC Market Title https://uscjobs.sc.edu/titles/133326
Job Level T2 - Technical Support
Business Title (Internal Title) Systems Administrator
Campus Columbia
Work County Richland
College/Division Division of Student Affairs and Academic Support
Department SAAS Information Technology
State Pay Band 6
Approved Starting Salary $54,165
Advertised Salary Range $54,165 - $67,707
Location of Vacancy Columbia, SC
Part/Full Time Full Time
Hours per Week 37.5
Work Schedule
Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis 12 months
Job Search Category Information Technology
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Advertised Job Summary
Systems Administrator
- Are you ready for a new opportunity in your career as a systems administrator?
- Do you enjoy managing projects and learning new things?
- Do you have experience in Mobile Device Management and Active Directory?
The Systems Administrator serves as the technical lead for Active Directory (AD) and Group Policy administration within the Division of Student Affairs and Academic Support. This position also functions as the subject matter expert for Mobile Device Management (MDM) across multiple platforms, including Apple, Microsoft, and cellular solutions.
The role supports and maintains physical and virtual server infrastructure, ensuring operational integrity and performance through regular maintenance, upgrades, and monitoring. The administrator also oversees print management services, including server-based and GPO-deployed printer configurations. Serves as a backup for desktop support coverage; assisting end users with hardware, software, and peripheral troubleshooting and resolution. Addresses support tickets promptly and escalates issues when necessary.
In addition to technical responsibilities, this role acts as a key liaison between the division, the central Division of Information Technology, vendors, and departmental IT contacts. The position maintains detailed documentation of systems architecture, MDM deployments, printer mappings, and inventory of hardware assets, supporting both operational continuity and strategic planning.
Primary Duties:
- Leads mobile device management (MDM) operations and serves as the subject matter expert (SME) for application packaging and provisioning across supported platforms.
- Serves as the primary administrator for Active Directory (AD) and Group Policy Objects (GPO) within the Division of Student Affairs and Academic Support.
- Oversees divisional printer infrastructure, including installation, configuration, and management of printers via server-based solutions, Group Policy printer mapping, and other Software as a Service (SaaS) platforms.
- Administers and maintains physical and virtual server environments, cloud services, and software as a service (SaaS) platforms that support divisional operations.
Perks:
- Full-time pay with a 37.5 work week.
- Generous paid time off.
- An engaging and collaborative on-campus environment Our location is next to the iconic UofSC Horseshoe, surrounded by amenities, so you’ll love where you work!
- Opportunities for professional development.
- Eligible for enrollment in the Public Service Loan Forgiveness Program
- Working at a globally recognized, high-impact research university committed to a superior student experience.
https://www.youtube.com/watch?v=BALBcUSl7ck
Job Related Minimum Required Education and Experience
Requires job related accreditation from a technical school or an applicable skilled trades program and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications
- Bachelor’s degree in Management Science, Computer Science, Information Systems or related field and two years of experience in computer technical support.
- Experience configuring and supporting physical and virtual servers.
- Proficiency in scripting such as VBScript, Bash, or PowerShell.
Knowledge/Skills/Abilities
- Extensive expertise in enterprise hardware and software systems configuration, including integration with both on-premises and cloud-connected server environments.
- Proficient in Active Directory and Group Policy administration, including design, deployment, and troubleshooting of policy-based configurations.
- In-depth knowledge of Mobile Device Management (MDM) platforms including Apple MDMs and Microsoft MDMs; with experience in application provisioning, security enforcement, and device lifecycle management across macOS, Windows, and mobile ecosystems.
- Advanced skills in diagnosing and resolving complex technical issues, using structured analysis and data interpretation to drive efficient resolutions.
- Strong knowledge of server operating systems, Windows Server 2022 and 2025 or later, and desktop environments including Windows 10/11 and macOS 12–15 or later.
- Familiarity with network protocols and infrastructure, including DNS, DHCP, VPN, and wireless technologies.
- Knowledge of printer management systems, including server-based deployment and GPO printer mapping.
- Excellent communication, collaboration, and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
- Demonstrates commitment to documentation, process improvement, and maintaining high standards of security, performance, and user experience.
- Strong organizational and project management skills, with the ability to prioritize tasks, manage competing deadlines, and align technical execution with divisional goals.
Job Duty
- Serves as the primary administrator for Active Directory (AD) and Group Policy Objects (GPO) within the Division of Student Affairs and Academic Support.
- Designs, implements, and maintains GPO policies to ensure secure and reliable user access, authentication, and system configuration.
- Develops and applies GPOs to enforce compliance, automate settings, and manage user and computer environments.
- Troubleshoots and resolves related issues, including user access, login scripts, and security policies.
- Collaborates with IT contacts across departments to maintain a cohesive and secure AD structure.
Essential Function Yes
Percentage of Time 30
Job Duty
- Leads mobile device management (MDM) operations and serves as the subject matter expert (SME) for application packaging and provisioning across supported platforms.
- Manages devices using Apple MDMs, Microsoft MDMs, and other MDM solutions to enforce security protocols, deploy applications, and maintain compliance across macOS, Windows, and mobile endpoints.
- Coordinates lifecycle management of mobile assets, integrates new devices into existing management platforms, and tests deployment processes for new apps and profiles.
- Provides guidance, documentation, and training to departmental contacts on supported tools and device platforms.
Essential Function Yes
Percentage of Time 30
Job Duty
- Administers and maintains physical and virtual server environments, cloud services, and software as a service (SaaS) platforms that support divisional operations.
- Installs, configures, and monitors server performance to ensure stability, availability, and security.
- Supports network connectivity and integration of enterprise systems through coordination with Enterprise Data Services via DoIT.
- Conducts regular system maintenance, software updates, and backup procedures.
- Develops documentation and change control procedures for server environments.
- Collaborates with DoIT and vendors on server lifecycle planning and network improvements.
- Provides backup for desktop support coverage; assisting end users with hardware, software, and peripheral troubleshooting and resolution.
- Addresses support tickets promptly and escalates issues when necessary.
Essential Function Yes
Percentage of Time 20
Job Duty
- Oversees divisional printer infrastructure, including installation, configuration, and management of printers via server-based solutions, Group Policy printer mapping, and other Software as a Service (SaaS) platforms.
- Troubleshoots and resolves printer-related issues, coordinates driver updates, and ensures printer availability across departments.
- Creates end-user documentation, supports training, deployment of new print devices, monitors inventory and printer usage for maintenance planning.
Essential Function Yes
Percentage of Time 10
Job Duty
- Maintains up-to-date documentation of the divisional IT infrastructure, including systems architecture, policies, procedures, hardware configurations, and application deployment workflows.
- Creates and maintains document repository structure and organization.
- Manages the inventory of technology assets, ensuring accurate information is available to team and external stakeholders.
- Supports compliance and auditing processes by maintaining detailed records of processes, team references, and technology lifecycle status.
Essential Function Yes
Percentage of Time 10
Safety Sensitive or Security Sensitive No
Hazardous weather category Non-Essential
Number of Vacancies 1
Desired Start Date 07/01/2025
Job Open Date 05/06/2025
Job Close Date 07/06/2025
Open Until Filled No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by July 06, 2025.
Quicklink for Posting https://uscjobs.sc.edu/postings/186958
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
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