As a Data Engineer on the Data and AI team, you will design and implement robust data pipelines and infrastructure that power our organization's data-driven decisions and AI capabilities. This role is critical in developing and maintaining our enterprise-scale data processing systems that handle high-volume transactions while ensuring data security, privacy compliance, and optimal performance. You'll be part of a dynamic team that designs and implements comprehensive data solutions, from real-time processing architectures to secure storage solutions and privacy-compliant data access layers. The role involves close collaboration with cross-functional teams, including software development engineers, product managers and scientists, to create data products that power critical business capabilities. You'll have the opportunity to work with leading technologies in cloud computing, big data processing, and machine learning infrastructure, while contributing to the development of robust data governance frameworks.
If you're passionate about solving complex technical challenges in high-scale environments, thrive in a collaborative team setting, and want to make a lasting impact on our organization's data infrastructure, this role offers an exciting opportunity to shape the future of our data and AI capabilities.
Key job responsibilities
A day in the life
As a Data Engineer III, your day begins by leading cross-functional team stand-ups, where you guide technical decisions impacting enterprise-wide architecture. Your technical leadership role involves architecting complex data solutions spanning multiple domains such as designing real-time processing frameworks that will serve as the foundation for next-generation AI/ML capabilities. You will mentor Data Engineers providing technical guidance on complex problems while driving technical excellence across the organization. You establish engineering best practices and develop technical standards that serve multiple teams. You lead major technical initiatives such as platform migrations and implementation of enterprise-scale data governance frameworks. Your expertise is crucial in troubleshooting complex technical issues and leading design reviews for critical data systems. You participate in strategic planning sessions with senior leadership, translating business objectives into technical roadmaps for data infrastructure. By day's end, you've advanced multiple strategic initiatives that shape the organization's data landscape. Your impact extends beyond your immediate team - you're a recognized technical leader whose architectural decisions and patterns are adopted organization-wide, fundamentally influencing how the organization leverages data for competitive advantage.
About the team
The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to improve customer and associate experiences
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