Henkel

About this Position

Step into the role of a Key Account Manager, E-Commerce Channel, where you will drive growth and execution across Henkel’s online retail partners. Collaborate with cross-functional teams to maximize sales, strengthen customer relationships, and boost our digital presence. Ready to shape the future of e-commerce? Here’s how:

What you´ll do

• Take responsibility for e-commerce, managing the relationship and driving sales and performance in the related costumers.
• Achieve sales, value share, trade spending, execution, and listing targets for the assigned costumers.
• Build and maintain strong relationships with key stakeholders in the E-commerce channel to develop and execute plans collaboratively.
• Lead joint business planning processes with customers, negotiating trade terms and conditions, and ensuring compliance with agreed terms.
• Work closely with other sales channels and departments (Digital Marketing, Trade Marketing, and Category Management) to ensure alignment and achieve business objectives.
• Provide accurate monthly and quarterly sales forecasts specific to e-com customers.
• Design and implement tailored account plans based on growth forecasts, market opportunities, and customer capabilities, aligned with Henkel's business strategy.
• Execute brand strategies and drive excellent execution to ensure optimal customer sell-out performance.
• Regularly analyze and report customer performance against KPIs, such as sales, value share, and trade spending.

What makes you a good fit

• BSc/BA in Business Administration, Engineering or in a relevant field
• 6-8 years of experience in Key Account Management within the FMCG sector, specifically in the e-commerce channel, is a must.
• Digital marketing experience is a plus.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent oral and written communication skills in English with the ability to interact effectively with all levels of management
• Self-confident professional, who possesses strong interpersonal skills along with sound leadership capabilities
• Advanced user of MS Office applications
• Driving license is a must

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Globally wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.