Stafford County Public Schools

Job Title: Computer Technician

Location: Technology Services

Pay Grade: Uniform Salary Grade U140

Work Calendar: 12 month employee

FLSA Status: Non-Exempt

GENERAL PURPOSE

Under the supervision of the Office of Technology, this position maintains the operational integrity of information technology and provides technical training for staff. The responsibilities of this position include the installation and troubleshooting of hardware and software. This individual will also assist in the acquisition and utilization of technology resources, providing technical instruction and consultation to school/department staff.

MAIN JOB TASKS AND RESPONSIBILITIES

Coordinates technology needs within the building

• Organizes, schedules, and responds to requests in a timely manner.
• Assists with the installation, maintenance, and operation of a network, as needed.
• Facilitates the repair and upgrade of hardware by troubleshooting problems, performing simple repairs, and/or sending equipment out of the building as required.
• Coordinates the acquisition, inventory, and distribution of software and hardware, ensuring that the appropriate requirements are available, and adhering to licensure guidelines.
• Maintains a license inventory for software purchased by the school/ department.
• Serves as a liaison between the school/department and the Department of Technology.
• Assists with the preparation of a budget to purchase technology resources, and facilitates the procurement of selected items.
• Assists with technology projects managed by the Department of Technology as needed.
• Proactively maintains technology hardware, operating systems, and software.

Participate and provides training

• Assists with staff development technical training.
• Maintains familiarity with available software.
• Demonstrates enthusiasm for learning and integrating technology.
• Facilitates the implementation of the Division’s and School’s technology plans.
• Manages and trains student technology interns, as applicable, to assist with the maintenance, and utilization of hardware, software, and peripherals.
• Attends technical training hosted by the Department of Technology.

Support and demonstrate core values of Stafford County Public Schools

• Engage in ongoing professional development relevant to position.
• Respond promptly and thoroughly to written and oral requests for information.
• Maintain a clean, neat appearance, appropriate to position.
• Maintain a record of appropriate attendance and punctuality.
• Serve as a role model for students, colleagues, and the general public.
• Work in close harmony with colleagues, supervisors, and co-workers.
• Comply with all District and School policies and regulations, including but not limited to guidelines for confidentiality.
• Perform other related duties as required/assigned.

EDUCATION AND EXPERIENCE

• High School Diploma or its equivalent.
• Two (2) years of job related experience.
• Technical support certification (CompTIA A+ or equivalent) preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge
  • Computer operating systems, hardware, and software.
• Skills
  • Demonstrate sustained effort and enthusiasm in the quality and quantity of work performed.
  • Effectively train technology users.
• Abilities
  • Adhere to District Technology guidelines and standard operating procedures, as applicable.
  • Listen to others and remain receptive to new ideas.
  • Address criticism in an appropriate manner and develop constructive outcomes.
  • Work cooperatively in a team environment to meet goals
  • Organize and perform work independently
  • Meet deadlines for all work even when working on multiple projects
  • Show sustained effort and enthusiasm in quality and quantity of work

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Work environment is primarily inside, with low/moderate noise, temperatures that are primarily controlled, and no exposure to chemicals or other negative air quality elements.
• The work is light/moderate work, requiring exertion of up to 50 pounds of force to move or lift objects.
• The following physical and mental abilities are representative of those expected to complete the essential functions of the job: standing for prolonged periods; sitting for prolonged periods; moving the hands, wrists, or fingers repetitively; moving with force on the back or lower body repetitively; feeling, grasping, or holding objects by hand; identifying colors visually; identifying objects in low light or distant conditions; communicating via spoken language; communicating via written language; perceiving sounds; making decisions using logic and rational thinking.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations shall be made, as required by law, to enable individuals with disabilities to perform the primary job functions herein described.

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this job description.