University of Utah

Department 00089 - English Job Summary

The Office Assistant for the English department greets and assists visitors in person or over the telephone and provides general office support.

Responsibilities

• Serve as front desk and face of the department. Represent the Department in a professional and welcoming manner, greet visitors, and field requests.
• Maintain the office space including break areas and student lounge. Oversee office supplies and needs. Keep the kitchen and lounge areas stocked.
• Manage webpage and social media. Collaborate with the College marketing team. Assist faculty and students to promote English events, spotlights, and news.
• Assist faculty and staff with copy and scanning needs. Oversee the maintenance of the copier and copy room.
• Keep calendars and schedules for the department events. Help schedule rooms for meetings.
• Work with staff and faculty in facilitating department events (scheduling, ordering food, etc.).
• Assist with department committee and leadership needs, including the publicity of events, flyers, posters, and announcements.
• Assist in office organization, including the upkeep of faculty and student mailboxes and department bulletins. Ensure daily collection and distribution of mail.
• Submit maintenance requests and work orders to related university facilities.
• Report and oversee any issues with the department spaces.
• Answer or forward any questions related to registration, courses, faculty information, graduate admissions, advising appointments, etc.
• Work closely with staff to assist in their assignments. Direct students to appropriate staff.
• Be willing to expand this role and take on new responsibilities to include, but not to be limited to, minor accounting-related activities.

Minimum Qualifications

This job posting is only available to University of Utah students who have been awarded a Federal Work-Study Award for summer (May 1 – June 30). Beginning July 1, the employee will need to be eligible and have been awarded Work Study for Fall 2025. This position requires two different work study awards and two different EAFs.

Please login to CIS and go to the Finance/Financial Aid section to view your Financial Aid Status. If you have not received a Federal Work-Study Award, then do not complete and submit this application. Before hire, this employer will confirm that you have received a Federal Work-Study Award for summer.

High school diploma or equivalency (one year of education can be substituted for two years of related work experience) required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Strong work ethic
• Excellent writing skills
• Be able to relay complex information to a variety of people while maintaining excellent customer service and will be able to work both independently and part of a team.
• Experience with Adobe products and Microsoft Office. Video editing skills a plus. Web page development a plus.
• Creative problem-solving skills
• Ability to maintain positive and collaborative working relations with colleagues at all levels of the University
• Sound judgment in handling sensitive and confidential information.
• Familiarity with University of Utah policies and procedures, as well as University systems is preferred.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.