TEKsystems

Description

An Office Services Representative They work onsite 100% of the time as their job functions cannot be performed from home. They immediately begin crosstraining throughout all of the Office Services areas, learning how to perform all of the various processing functions within incoming and outgoing mail, scanning, uploading, indexing, archiving/records retention, return mail/address changes, printing, binding and inserting. They work closely with various coworkers to learn how to review/identify/sort/prepare various incoming and outgoing workflow functions. They are taught what work to prioritize throughout their day as well as how to track/log their daily production including how to perform quality control checks within all areas. They take direction from all of their trainers depending on which area they are working at throughout their day. They must be flexible and willing to move to different work stations throughout the day, adjusting to the ever shifting needs of the department, which fluctuate depending on incoming and outgoing volumes as well as with the employee time off calendar.

Essential Job Duty #1: Processes various incoming workflow functions – Mail, RightFax, Accounting & Policy Documents

40 %

• Opens, sorts and prepares incoming forms for scanning and/or delivery via scanner, copier, fax or mail delivery.
• Identifies document types by form family and form name, looking for correct policy number and/or name.
• Uploads/indexes documents to workflow queues, ensuring accuracy, clarity and quality of image and identity.
• Operates and troubleshoots various machines/hardware and computer software to perform job junctions.
• Stages/archives scanned output according to form type, locking up checks in safe for delivery to Accounting.
• Logs production output to various reconciliation spreadsheets as needed for control purposes.
• Corrects any mistakes in form-type, typos or policy number brought to our attention, learning from mistakes.

Essential Job Duty #2: Processes various outgoing workflow functions – Mail, Express Services, Print, Policy Binding

30 %

• Collects, prepares and processes outgoing mail for shipment via USPS, UPS or Presort.
• Collects, logs, binds and fulfills outgoing New Business policies, paying close attention to delivery method.
• Prints various policy owner documents, ensuring quality print output and correct print stock is used.
• Operates and troubleshoots various machines/hardware and computer software to perform job functions.
• Logs production output to various reconciliation spreadsheets as needed for control purposes.

Skills

data entry, scanning, indexing, document entry

Top Skills Details

data entry,scanning,indexing,document entry

Additional Skills & Qualifications

• Experience with imaging and scanning
• Experience with “indexing”
• Strong data entry skills
• Experience with document entry and validation
• Familiarity with Microsoft Office Suite, especially Word (minimal Excel usage)

Experience Level

Entry Leve

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Oak Brook,Illinois.

Application Deadline

This position is anticipated to close on May 7, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.