RSM

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Infrastructure Engineer – Platform

The Infrastructure Engineer – Platform is a member of RSM’s technical services group and is responsible for the operational support of information technology infrastructure. The engineer will work closely with IT management and other functional groups to deploy, administer and provide level three support for the company’s enterprise and field systems. They must have excellent written and oral communication skills and be able to work, collaborate and coordinate between technical and non-technical people within the company.

ESSENTIAL DUTIES:

• Provide subject matter expertise (SME) troubleshooting support for Microsoft Active Directory, VMware, Enterprise Backup Solutions and other enterprise class applications. Provides direct support of enterprise architecture including Cloud Computing Solutions, load balancing, and backup systems. Installs, configures, secures and maintains technical Nonproduction and Production Systems environments. Configures and Integrates 3rd party applications and add-ons, works with end-users, Microsoft Support, and other 3rd party vendors in resolution of support issues as needed.
• Supports internal development, functional technology and project teams on a recurring basis. Monitors and optimizes server health functionality based on industry best practices. Implements upgrades, enhancements and fixes following established change management procedures. Regular review of alerts, logs and performance. Participates in enterprise disaster recovery planning and practices. Achieve system automation and integration using web services and scripting technologies and tools.
• Maintains technical standards, procedures and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Collaborates with other IT related professionals such as IT System Administrators, IT Technical Engineers, IT Developers, IT Architects and IT Portfolio personnel.
• Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Performs rotational on-call duty.
• Other duties as assigned

QUALIFICATIONS

EDUCATION:

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree

TECHNICAL SOFT SKILLS:

• Microsoft Windows 2016-2025 Server administration required
• Troubleshooting of Windows Systems using event logs required
• Excellent written and oral presentation skills required
• VMware Technology preferred
• Veeam Backup Solution preferred
• Azure Backup (Recovery Services Vault) Software Preferred
• Strong performance tuning experience preferred
• Agile experience preferred

EXPERIENCE:

• Strong knowledge of IT infrastructure, network and directory services required
• Experience in the following areas preferred:
  • Administering Directory Services for MS Windows 2016-2025
  • Managing virtualized environments
  • Managing/deploying secure certificates (SSL)
  • Familiarity with Cloud Solutions (Azure/O365/AWS)
  • Ability to read and author PowerShell scripts
  • Administration of System Center Operations Manager
  • Administration of System Center Configuration Manager
  • Administering non-Windows OS such as Debian or RHEL

LEADERSHIP SKILLS:

• Experience in team collaboration required

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits https://rsmus.com/careers/el-salvador.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.