TriHealth

At TriHealth, we are dedicated to delivering first-class cardiac care with a commitment to excellence, compassion, and innovation. Guided by the TriHealth Way of Serving, we strive to support patients at every stage of their journey, ensuring safety, quality, and personalized care. Join our team in making a meaningful impact in cardiovascular health.

Job Overview:

Under the guidance of leadership teams in the Cath Lab Pre-Post, Cardiac Cath Lab, Special Procedures, and Electrophysiology departments, this position provides essential support in patient care and operational efficiency. Responsibilities include assisting with patient transport, procedural room turnover, stocking supplies, handling sterile equipment, clerical tasks, and responding to patient needs.

Job Requirements:

• High School Diploma or GED
• 1-2 years of experience in a clinical patient care role
• Basic Life Support (BLS) certification

Key Responsibilities:

• Maintain a clean and organized environment, ensuring proper stocking of supplies and assisting in procedural room turnover.
• Transport sterile and non-sterile surgical supplies between designated areas.
• Assist with patient preparation, including gowning, procedural site cleansing, and obtaining 12-lead ECGs.
• Respond to patient call lights and communicate relevant information to the supervising RN.
• Support clerical duties, including relief of the unit coordinator when necessary.
• Ensure compliance with infection control protocols and safety procedures.
• Engage with team members in alignment with the TriHealth Way of Serving.

Additional Information:

• Training provided for verbal order processing related to ECG input and sign-off.
• Specialized training in adult patient care.

Working Conditions:

This role involves a variety of physical activities and cognitive tasks essential to patient care and operational support. The frequency of each activity is as follows:

Physical Requirements:

• Bending – Frequently
• Climbing – Rarely
• Kneeling – Frequently
• Lifting (Under 10 lbs.) – Consistently
• Lifting (10-50 lbs.) – Occasionally
• Lifting (Over 50 lbs.) – Rarely
• Pulling – Frequently
• Pushing – Frequently
• Reaching – Frequently
• Sitting – Rarely
• Standing – Consistently
• Stooping – Frequently
• Walking – Consistently

Cognitive & Communication Skills:

• Concentrating – Frequently
• Continuous Learning – Occasionally
• Thinking/Reasoning – Frequently
• Hearing (Conversation) – Consistently
• Interpersonal Communication – Consistently
• Talking – Consistently

Visual & Manual Dexterity:

• Use of Hands – Consistently
• Color Vision – Frequently
• Visual Acuity (Far) – Consistently
• Visual Acuity (Near) – Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
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