Way of Work: Remote

• Must live within 3 hours of Columbus Office - Arena District*

Job Summary

Performs facility locate activities by reviewing one-call requests, assigning locate work to NiSource Operating Areas and contractors and coordinating efforts with designers, contractors, excavators, homeowners, and the state one-call centers. Overall, ensures that NiSource is compliant with state statutes regarding our duty to locate our facilities in a timely manner upon request.

Essential Functions

• Evaluates state one-call requests for facility locates to determine if NiSource facilities are in conflict.
• Assigns facility locate jobs to external locators and company personnel in response to requests from one-call systems or other outside sources.
• Communicates effectively with governmental agencies, one-call centers, other utilities, contractors, vendors, customers, Columbia mobile workforce, operating centers, and other related entities.
• Interacts with company and contract personnel in response to dig up, emergency, and short notice, locate needs.
• Coordinates with internal/external partners in response to facility damages and facility damage investigations.
• Responds to requests for facility design information from engineering firms, governmental agencies, and contractors. Provides facility information based on the specific request in the form of maps
• Works cooperatively with others to be part of a team
• Makes multiple judgment-based decisions relating to compliance, emergency response, and safety concerns in a fast-paced environment
• Uses existing procedures to review one call locate requests and either clear or assign tickets for locating
• Ensures accurate processing of state one call tickets to either clear the ticket or assign the ticket for locating
• Utilizes PC and mainframe systems to access information to support decisions and assists field locators. (Utilisphere, DIS, WMS, GIS, etc.)
• Interprets map data quickly and accurately to spot potential conflicts with company facilities

Required Qualifications For Position

• High School degree or equivalent.
• Must have experience working in a fast-paced team environment.
• Knowledge of basic PC applications and ability to learn company applications such as ticket management software, mapping software, and mainframe
• Has basic knowledge of job procedures, processes and systems obtained through training and work experience
• Requires ability to accurately interpret maps, construction plans, etc.
• Work is closely to moderately supervised, and is routine or follows standard procedures and process
• Requires strong oral, written communication and interpersonal skills
• Must be able to work with the public/customers over the telephone.
• Must have strong decision making and problem-solving skills, even in the absence of complete information.
• DOT drug screening
• DL NUMBER - Driver License, Valid and in State Upon Hire

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range*:

$45,500.00 - $63,800.00

• The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2025-05-03

Posting End Date (if applicable):

2025-05-17

Please note that the job posting will close on the day before the posting end date.