Date Opened: Friday, May 02, 2025 12:00 AM
Close Date: Friday, May 23, 2025 12:00 AM
Department: Innovation and Technology Department
Salary: $119,937.16 - $149,921.45 Commensurate with Experience
SUMMARY
Responsible for aligning information technology infrastructure, systems, and investments with current and future business needs, developing and enforcing technology standards and processes, gathering and analyzing technology needs, participating in the develop of capital investment plans, and providing advice and guidance to other technical staff and project teams.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance and conducting performance evaluations.
- Develops and maintains current and future technical directions, strategies, and guiding principles required to align information technology infrastructure, systems, and investments with current and future business needs.
- Collects and synergizes capital investments for technology across the city.
- Analyzes City technology needs and market technology trends. Determines technology direction.
- Evaluates technology investments. Ensures decisions are architecturally sound and are in best interest of the City.
- Manages and defines the Technology Investment Process (TIP), used for evaluation of citywide technology purchases.
- Defines the Enterprise Architecture Practice and evolution.
- Oversees the identification of need for standards and collaborates with stakeholders on input and business need. Researches content, and oversees development, maintenance, and communication of the City’s technology standards.
- Manages the Investment Portfolio Program.
- Manages the Technology Standards Practice
- Manages the Architecture Diagram Practice
- Performs related work as required.
SUPERVISORY RESPONSIBILITIES
- Work requires supervising and monitoring performance for a regular group of employees (2 or more full-time employees). This includes conducting performance evaluations, setting work objectives, determining work effectiveness and realigning work as needed, and key involvement in hiring/disciplinary actions.
HUMAN COLLABORATION & JOB IMPACT
This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on the City of Charlotte, the department or unit objectives, the output of services, or employee or public satisfaction.
- Interactions and communications may result in recommendations regarding policy development and implementation. May also evaluate customer satisfaction, develop cooperative associations and utilize resources to continuously improve customer satisfaction. The impact the job has on the City of Charlotte is significant in terms of time, money, or public/employee relations.
FISCAL RESPONSIBILITY
- Position has limited fiscal responsibility. May assist in the collection of data in support of recommendations for departmental budget allocations. May monitor project level budget and expenditures.
MINIMUM QUALIFICATIONS
Required Education and Experience
- Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a related field
- Seven (7) to nine (9) years of experience in solution architecture, strategic planning, and governance
- Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Required Licenses or Certifications
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- English grammar, spelling, and punctuation
- Principles and practices of basic bookkeeping
- Modern office procedures, methods and computer equipment
- City finance and financial management
- Principles and practices of employee supervision
- Citywide and departmental business priorities
- City technology portfolio
- Document management, process management, and portfolio management tooling
- Enterprise architecture practices, frameworks, and trends
- Technology and industry trends
Skill in:
- Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
- Performing a variety of duties, often changing from one task to another of a different nature
- Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
- Strategic thinking
- Negotiation and collaboration
Ability to:
- Meet schedules and deadlines of the work
- Understand and carry out oral and written directions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information and professional boundaries
- Communicate effectively, both orally and in writing
- Develop informational models
- Building program frameworks
- Translate business need into technology direction
CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.
The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email HRADAAdministration@charlottenc.gov, call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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