Amazon

DESCRIPTION

The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, design and construction, capital investment program management and facility maintenance and operations for Amazon’s corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazon’s business and utilize customer-driven feedback to continuously improve and exceed employee expectations.

We prescribe measurable mechanisms to enhance the employee and customer experience by supplementing quantitative analysis with anecdotal feedback. We believe applying consistency can dilute innovation, whereas, we often experiment and enhance the employee/customer experience by highlighting global and cultural variances.

As a Sr. Workplace Strategist, you will play a critical role in strategically collaborating with the Devices & Services (Devices) organization, focusing on key responsibilities to determine the best space outcomes.

The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable and consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high levels of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.

Key job responsibilities

• Partner with Occupancy Planning Teams in macro-organization-specific space allocations.
• Lead occupancy planning for space strategy development.
• Engage Devices leaders and key stakeholders to detail space needs and requirements and develop a workplace strategy for Devices’ allocated work and specialty spaces.
• Collaborate with Devices leaders, Finance, Human Resources, GREF, and others to validate both headcount data and forecasted space demand.
• Refine space requirements and align real estate strategies with overall business objectives.
• Lead the development of space strategy implementation communications for Devices leaders and key stakeholders.
• Contribute to the development of business cases as a space subject matter expert.
• Support GREF's defect resolution processes for Devices and own the issue escalation process, as appropriate.

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of experience working in space planning, occupancy planning, program management, customer experience, or real estate.

PREFERRED QUALIFICATIONS

• 2+ years of driving process improvements experience
• Bachelor's degree in finance, operations, facilities management, real estate, or a related field.
• Proven knowledge of Workplace, Real Estate, Space Management and / or Facilities Management (preferred).
• In-depth knowledge of space planning and design principles.
• Ability to analyze occupancy data, forecast space needs, and optimize space allocation.
• Knowledge of sustainability, DEI and health and well-being workplace practices in relation to workplace and real estate (preferred).
• Excellent analytical and problem-solving abilities, capable of driving innovation in program processes and solutions.
• Proficiency in relevant software tools and systems, with the ability to analyze data and present insights.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.