Duties and Responsibilities:
- Greet, welcome, and provide exceptional customer service to all visitors to campus.
- Provide information in a professionally courteous manner while building a rapport with University staff, faculty, students, vendors, and all visitors.
- Respond to emergency calls & works with local law enforcement as necessary; completes detailed Incident Reports following the incident.
- Patrol assigned areas of campus on foot, checking for fires, vandalism, maintenance issues, suspicious activity or persons, & other safety/fire hazards.
- Monitor CCTV camera systems and report and act on suspicious observations or findings.
- Maintain various data entry daily logs.
- Follows all established University and department procedures and guidelines to maintain safety and security.
- Inspects safety related equipment (1st Aid Kits, AEDs, fire extinguishers, etc) according to established schedules and protocols.
- Report hazards and unusual or suspicious behavior or circumstances to Planning & Operations leadership and/or local law enforcement for correction or follow-up actions; maintain contact with campus police.
Knowledge, Skills, and Abilities:
- Knowledge of conflict resolution techniques and strategies.
- Skills to navigate basic computer programs such as Microsoft Office products and the Internet.
- Ability to sit, stand, or walk for extended periods of time with or without reasonable accommodations.
- Ability to communicate effectively with different groups/individuals both in person and electronically.
- Ability to maintain situational awareness and be attentive to detail.
- Ability to respond to emergency situations in a calm and effective manner.
- Ability to maintain highest levels of professionalism and integrity at all times.
- Ability to succeed in a team environment as well as when working alone.
Read Full Description