Department Of The Interior

Summary

This position is located with the Bureau of Indian Affairs, Western Region in Phoenix, Arizona. Supervise, direct, administer in providing social protective and counseling service to children/families involved with dependency, neglect and or abandonment.

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Duties

• Administers, manage, plans, develop and evaluates the Social Welfare program.
• Supervise and oversee AOTR’s who manage contracts that provide child, adult protection, and other welfare services.
• Administer, supervise the management of the General Assistance program and client Indian Individual Money Accounts (IIM).
• Coordinate with state and tribal courts, law enforcement, social service agencies, health programs, mental health services, schools, and the Executive and Legislative branches of the Tribal government.
• Administer and direct a social services program that overseas Tribal programs that provide counseling to children, adults, and families to address problems that are preventing the development of healthy families.

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Requirements

Conditions of Employment

• U.S. Citizenship Required
• Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Form BIA -4432 must be submitted with the application if claiming Indian Preference.
• You will be required to have federal payments made by Direct Deposit
• You may be required to successfully complete a probationary/trial period
• A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
• If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
• Incumbent is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 3-year period immediately preceding submittal of GSA Form 3607.
• TELEWORK: Indian Affairs has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.
• All new hires earn the beginning salary of their pay grade (Step 1). See 2025 Salary Tables and select the pay chart for Phoenix, AZ . If no specific chart is listed for this geographic location, see the "rest of U.S." chart.
• This is a supervisory position.

Qualifications

EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Qualification Standards Professional and Scientific Positions, Social Work Series, 0185).

Individual Occupational Requirements

Basic Requirements

Degree: social work. Must fulfill all of the requirements for the master's degree in social work in a school accredited by the Council on Social Work Education.

GS-13 Minimum Qualifications: Your resume must demonstrate at least one year of specialized experience at or equivalent to at least the GS-12 grade level in the Federal service.

Examples of specialized experience include: Work experience and ability in supervising, planning, developing, and executing a Human Services Program which includes a General Assistance Program providing financial assistance and counseling to reservation residents; a Child Welfare Program providing direct financial assistance to Indian children requiring foster or institutional care, protective and social casework sources to children, foster parents, and natural parents; casework services to families and individuals providing counseling and consultation on social problems, income planning, consultation and technical advice to adult and juvenile tribal courts, tribal officials and committees.

All qualification requirements must be met by the closing date of this announcement.

Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date.

Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.

Education

If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION

Additional information

Under provision of the Civil Service Reform Act, first-time supervisors are required to serve a one year supervisory probationary period before their appointment becomes final. Those who do not satisfactorily complete this probationary period will be returned to positions of no lower grade and pay than those they occupied before assuming their supervisory assignment.

CAREER TRANSITION ASSISTANCE PROGRAMS: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp .

LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT: If applying under the Land Management Workforce Flexibility Act, you must provide documentation to support your eligibility (SF-50) and performance (references and/or performance appraisal). Under the Land Management Workforce Flexibility Act (LMWFA) two groups of individuals are eligible to apply under this announcement: current and/or former employees serving or who have served under time-limited competitive appointments at land management agencies. Land Management Agencies include: Bureau of Indian Affairs, Bureau of Land Management, Bureau of Reclamation, U.S. Fish and Wildlife Service, National Park Service, and U.S. Forest Service.

• Current appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; AND 3) must have performed at an acceptable level during each period of service.
• Former appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; 3) must have separated for reasons other than misconduct or performance; AND 4) must have performed at an acceptable level through the service period.

SPECIAL APPOINTING AUTHORITY: Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: https://www.usajobs.gov/Help/; Vets Info Guide: http://www.fedshirevets.gov/.

VOLUNTARY SEPARATION INCENTIVE PAYMENT: Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.

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• Benefits
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• A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
• Review our benefits
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package will be evaluated against the minimum qualification requirements specified above. In order to qualify, your resume must specifically describe your work history and the duties you performed in each position. Your resume will be evaluated after the closing date of 05/16/2025 to determine whether you meet the minimum qualification requirements for this position. Qualified candidates will then be rated depending on their possession of the knowledge, skills, abilities, competencies and experience requirements as demonstrated by your responses to the assessment questions. Competencies measured include:

• Managing Human Resources
• Oral Communication
• Planning and Evaluating
• Technical Competence

We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If the information in your resume does not support your responses to the assessment questions, your score may be adjusted to more accurately reflect your qualifications.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your Assessment Questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Qualified Indian preference candidates not eligible for a merit promotion referral will be referred to the hiring manager in order of Veteran's preference.

DUE WEIGHT FOR PERFORMANCE APPRAISALS AND AWARDS. For Current and Former Federal Employees, due weight will be given for performance and awards. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

REVIEW BEFORE YOU SUBMIT: You may preview the assessment questions here in the https://apply.usastaffing.gov/ViewQuestionnaire/12731380.

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How to Apply

ONLINE APPLICATION SUBMISSION: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

• To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
• Follow the prompts to select your rsum and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
• After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
• You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login ); all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/

PLEASE NOTE - NO APPLICATION MATERIAL WILL BE ACCEPTED VIA E-MAIL.

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Agency contact information

Cyndi Shields

Phone

4062477956

Fax

4062477927

Email

cyndi.shields@bia.gov

Address

BIA Center for Recruitment Rocky Mountain Regional

BIA Center for Recruitment Rocky Mountain Regional

2021 4th Avenue North

Billings, MT 59101

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

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