TEKsystems

Description

EZ Pass – Customer Service Representative Job Description

Start Date: May 2025

Schedule: Monday through Friday (Day shift)

Location: 300 East Park Drive, Harrisburg, PA 17111 (Fully on-site, opportunity to apply to work from home at 90 days on assignment

Pay Rate: $18/hr

PTO (Paid Time Off) Accrual

Responsibilities:

Handle inbound calls, assist customers with account inquiries, and help resolve concerns. This includes updating customer details and documentation of calls.

What we're looking for:

• At least 1 year of customer service experience (call center experience is a plus)
• Proficiency with computers and data entry
• High School Diploma or GED (verification required)
• Reliable transportation and a strong attendance record

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Harrisburg,PA.

Application Deadline

This position is anticipated to close on May 16, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.