At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Billing Validation Specialist required by one of Europe’s established and rapidly expanding energy companies!
Part of the global World Fuel Services group (a recognised Fortune 100 brand), Kinect Energy provides energy management solutions and sustainability services throughout Europe and continues expand rapidly across Europe.
World Fuel Services Corporation (NYSE: INT) is a Fortune 100 company providing aviation, marine and land energy, logistics, and technology solutions to customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.
With revenues in excess of $27 billion and over 5,000 employees worldwide, World Fuel Services offers its customers a value-added outsource service for supply, quality control, logistical support and price risk management. This is a unique opportunity to join its growing Energy division.
POSITION SUMMARY:
The goal of the wider Global Data Management team is to setup customers initially and then handle, collect, process, and maintain the quality of received energy invoices using the Company’s in-house invoice processing software. The Bill Validation Specialist is responsible for correct rate setup as well as financial data analysis including performing checks on historical data and invoices on the finance system.
RESPONSIBILITIES:
- Working closely with Global Data Management colleagues and the Key Account Management team, the role holder will also be responsible for:
- Validating customers’ energy invoices, ensuring correct rates and consumption are billed
- Preparing internal quality check reports to ensure accurate invoice data receipt and processing
- Logging billing errors in CRM and resolving queries with internal (colleagues in Hungary and abroad) and external (suppliers, market operators and regulators) stakeholders via email and on the phone
- Support service delivery process for other teams in the office
- Support daily activity of fellow colleagues within the team
- Specific responsibilities include:
- Collecting and validating client energy commodity invoices.
- International customer and supplier liaising and enquiry resolution via phone and email.
- Entering billing information into the Company’s billing validation system.
- Ad hoc billing data analysis as and when required by line manager.
- Billing administrative duties as required line manager.
- The Individual
PERSON SPECIFICATION (BACKGROUND AND SKILLS):
- Strong communication skills (oral and written) in English is desirable.
- Computer proficiency and software skills (Word, Excel, Outlook).
- Strong team working skills are essential.
- Strong numerical skills and attention to detail.
- Desirable requirements:
- University degree qualification is desirable.
- Customer service experience is an advantage.
- Conversational level of any EU language is an advantage
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Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.
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