TeamHealth

The Practice Coordinator is responsible for supporting and maintaining the practice both administratively and operationally. Administratively, by supporting the TH Hospital Medicine (THHM) Facility Medical Director, VP of Client Service, Regional Medical Director, and TH HM provider staff, and by working with hospital administration to ensure all needs are being met. Operationally, by accurately identifying and accounting for each patient seen in the hospital by the hospitalist physicians. The Practice Coordinator is responsible for obtaining, reconciling, and forwarding all required documents of each in-patient medical record to the designated Billing Center. Upon completion of preparing each batch, the Practice Coordinator will maintain accurate data to report the number of records being sent and specific key measures from those visits. Additionally, he/she will work with the facility to gather key facility metric data for dashboards. The individual in this position is required to perform to productivity standards and meet target goals as outlined by the Practice Coordinator Supervisor.

ESSENTIAL RESPONSIBILITIES:

• The Practice Coordinator is responsible for carrying out duties as directed by TeamHealth.
• The Practice Coordinator shall communicate regularly with the designated TeamHealth Supervisor.
• The Practice Coordinator will follow and maintain patient confidentiality appropriately with HIPAA compliance standards at all times.
• Will access hospital information systems or work with facility staff to procure patient demographic and insurance data to ensure correct billing information and updates are sent to the billing center.
• Coordinate completion of all physician clinical documentation and proactively work with the medical director to ensure complete documentation and signatures.
• Alert the Supervisor and seek assistance from TeamHealth when an activity or process change at the facility changes or deviates from the current process.
• Achieve and maintain individual target goals for the facility as the Supervisor designated.
• Maintain professional appearance and performance at all times.
• Support Facility Medical Director, VP of Client Services, Regional Medical Director, and TH HM provider staff.
• Monthly TH HM administration meeting – scheduling of meeting, agenda preparation, and minutes. Monthly provider meeting – scheduling of meeting, agenda preparation, and minutes. Facilitate provider scheduling changes and notifications.
• Monthly collection and tracking of key data for dashboards. Completion of dashboards for electronic interfaces.
• Message and mail distribution. Miscellaneous duties or tasks as assigned by leadership (i.e. brochure distribution, marketing, Call Back Program, PCP Notification Program, etc.).
• The Practice Coordinator shall obtain a copy of the in-patient records for each patient upon discharge. The Practice Coordinator shall ensure that each medical record contains the following items prior to the batching process.
• Physician chart, including H&P and Discharge Summary, all daily progress notes, etc. (Hospital face sheet to include patient demographic information; Insurance information (copy of the insurance card when available); Physician Orders; Code Sheets (if applicable) The batch is then assembled with all complete records reconciled to the discharge report.
• The Practice Coordinator shall ship work to the designated Billing Operations Center (BOC). The Practice Coordinator is responsible for maintaining the supplies necessary to accomplish this task.
• The Practice Coordinator shall communicate with their TH HM Supervisor and TH HM physicians when records are identified as incomplete. If the said record is not completed within the acceptable time frame, notification will be communicated to your TH HM Director, Facility Medical Director, Vice President of Client Services, and Regional Medical Director as needed.

Job Requirements:

JOB QUALIFICATIONS:

General knowledge of the medical record process, with at least one year experience in a hospital or physician office setting with an understanding of patient registration and medical documents, is preferred.

Clerical and reconciliation experience, and the ability to maintain record keeping.

• BA or equivalent job experience is preferred
• Excellent communication skills
• Excellent organizational skills
• Ability to develop and maintain positive working relationships
• Ability to work independently with speed and accuracy
• Detail-oriented with efficient time management abilities
• Excel and Word proficient

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position.

All employees must be able to work with others beyond giving and receiving instructions.

This includes getting along with coworkers, peers and management without exhibiting behavior extremes.

Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the Supervisor.

Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

WORK CONDITIONS/PHYSICAL AND ENVIRONMENTAL DEMANDS:

Since the position is remote to TeamHealth Hospital Medicine, it requires an individual who has the ability to work independently.

The individual must be conscientious about reporting to management and must maintain the shipping schedule as defined by TeamHealth management.

• Job performed in a well-lit work area (or designated area of the hospital)
• Occasional lifting/carrying (usually 10 pounds or less)
• Prolonged sitting
• Prolonged standing
• Prolonged work on a photocopier, scanner, fax, and PC
• Occasional telephone work

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, and fax), and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions.

Also, it may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule, and/or more than five days per week.

The above information in this description has been designated to indicate the general nature and level of work performed by employees within this classification.

It is not designated to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications that may be required of employees assigned to this job.

Competitive Compensation, with an estimated base salary range of $18.00 to $25.00 per hour.

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