Encore

Job Details

Description

Position Overview

The Power Distribution Technician is responsible for electrical set and strikes for Encore and outside production companies. This position works closely with the Encore Exhibit Coordinators, Supervisors, Encore Sales staff and Banquet Managers. The PD Technician assists with Audio Visual duties as assigned and when power distribution activities have been completed. This position reports to the Power Distribution Supervisor.

Key Job Responsibilities

Planning

• Review, create and execute Exhibitor Order Forms, electrical and exhibitor booth diagrams/blueprints, and the ability to determine labor and material needs for events.
• Create and execute show load-in/ load-out plans for both Trade Shows and Production Companies.

Operations

• Timely and accurate setup, operation, and breakdown of required electrical power for general sessions, breakouts, computer labs, meal functions, entertainment events, exhibitors, decorators, and production companies.
• Build custom cables and assist in the fabrication of electrical components, as needed.
• Troubleshoot and solve power issues when they occur.
• Assist in the cross training of AV Technicians in the areas of power distribution.

Customer Service

• Provide excellent service and strive to exceed the expectations and needs of internal and external customers.
• Maintain a positive relationship with all clients through effective communication.
• Meet with guests on site to ensure that their needs are met and the electrical setup is working properly.
• Monitor events and checks in on customers throughout the day.
• Understands and fosters the hotel/client relationship and assists outside electricians when required.

Systems & Electrical Knowledge

• Gains understanding of company processes, follows procedures, and completes systems entry and paperwork accurately.
• Maintains a working knowledge of 110v-220v, single and three phase equipment, different connectors, power phases, amperages, and voltages.
• Understands the differences and/or European conversion to American power.
• Understands Power Generators, Transformers, and the meters and tools of the trade.

Job Qualifications

• High School Diploma is required.
• Ability to lift 50 lbs.
• 2+ years of customer service or hospitality experience is preferred.
• 2+ years of audio-visual experience is preferred.
• 1+ years of working with Power Distribution Equipment.
• A valid driver’s license is required for team members in positions that may operate Company Vehicle.

Competencies

• Hospitality
• Responsiveness
• Professionalism
• Tech Savvy
• Collaborates
• Communicates Effectively
• Action Oriented
• Drives Quality Results
• Instills Trust
• Courage
• Safety Conscious

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.

• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours

Lifting Requirements

• 0 - 15 lbs.: * Continuously
• 16 - 50 lbs.*: Frequently
• 51 - 100 lbs.: Occasionally
• Over 100 lbs.: Occasionally

Carrying Requirements

• 0 - 15 lbs.*: Continuously
• 16 - 50 lbs.*: Frequently
• 51 - 100 lbs.: Occasionally
• Over 100 lbs.: Never

Auditory/Visual Requirements

• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously

Pushing/Pulling Requirements

• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Occasionally

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance. *

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications

Behaviors

Preferred

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Team Player

: Works well as a member of a group

Motivations

Preferred

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter

: Inspired to perform without outside help

Education

Preferred

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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