Lemonade

Not your everyday company

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

Awarded ‘best workplace’

Best Workplace and Best-Led Company by Inc. Magazine

“World Changing” by Fast Company

Recognized as a World Changing Idea by Fast Company Magazine

Ranked #1 Home insurance in America

Won best renters and homeowners insurance in America by US News, and others

Best Pet Insurance in America

Rated “Best Overall Pet Insurance” by Better Homes & Gardens

Rated 4.9 ⭐ on the App Store

Among the highest rated apps of all time

What you’re applying for

We’re looking for a strategic, creative, and results-driven Senior Director of Communications & PR to lead our external communications efforts. This leader will be responsible for crafting and executing a world-class communications strategy that builds Lemonade’s brand with diverse audiences, including customers, media, and investors.

What you’ll do

• Drive positive media coverage across national, international, and trade outlets—connecting Lemonade’s mission to the audiences that matter most
• Build and lead Lemonade’s annual PR & communications plan, ensuring alignment across product launches, brand milestones, and corporate initiatives
• Own and evolve the company’s external communications strategy, ensuring consistent messaging across press, customer, and investor channels
• Serve as a trusted voice and advisor to senior leadership on media, narrative development, and reputation management
• Cultivate strong relationships with journalists, analysts, and key media influencers
• Develop compelling messaging frameworks and press materials that reflect Lemonade’s values and voice
• Collaborate cross-functionally with stakeholders across the company to ensure cohesion and clarity in communication
• Lead crisis comms and reactive strategies with poise, discretion, and speed

What you’ll need

• 10+ years of experience in public relations, communications, or journalism, preferably in high-growth, mission-driven consumer brands
• A proven track record of generating earned media coverage across top-tier outlets
• Experience owning comms strategies targeting both consumer and investor/stakeholder audiences
• Strong writing and editing chops—you know how to shape a narrative and make it sing
• Deep understanding of the modern media landscape, from traditional press to social channels
• Bachelor’s degree in Communications, Public Relations, Marketing, Advertising or related field
• Comfortable working with executives, managing complex processes, and delivering under tight deadlines
• Strategic mindset, with a bias for action and a passion for storytelling
• Experience managing PR agencies and budgets
• Ability to work in our NYC office 3 days per week
• Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture
• Please note that we are unable to sponsor applicants for work visas

Lemonade's US base salary range for this full-time position is $250,000 - $265,000 plus equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

Things to know…

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.