ASSA ABLOY

An Amazing Career Opportunity for a Pre-Sales & Customer Success, Project Manager!!

Location: Eden Prairie, MN

Job ID: 37541

The position will be responsible for supporting in any pre-sales, account management activities, for planning, coordination and deployment of projects and solutions across the IoT Services industrial business segment.

This will include the qualification of partner/customer needs, supporting the preparation and presentation of technical and solution design proposals across the complete sales cycle. Coordination and alignment of internal resources and project implementation with emphasis on timely achievement of program milestones and deliverables to support the overall success of the customer. Interfacing directly with customers and partners in the field to manage, monitor and support positive outcomes.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

As our Pre-Sales & Customer Success, Project Manager you’ll support HID’s success by:

• Preparing and giving technical presentations to explain to customers how company products and services map into their business problems.
• Delivering relevant technical product presentations, demonstrations, workshops, and seminars.
• Assisting in the closure of sales opportunities by demonstrating a complete understanding of and resolving questions regarding our solution, services, and training.
• Aiding in the response to RFIs/RFPs.
• Conducting site surveys and preparing solution design documents for perspective projects.
• Leading the delivery & deployment of Pilot/POC projects.
• Providing regular updates on project state and progress against plan to team. Proactively identify potential project risks and mitigation plans.
• Actively participating in the product/solution roadmap and solution development process as the customer advocate & experienced user.

Your Experience and Background include:

• Bachelor's degree from four-year College or University, engineering degree preferred.
• Candidates with an equivalent education plus relevant work experience may also be considered.
• Experience working in a technology industry with an aptitude for understanding technical product details and specifications.
• Experience supporting a global sales team as a product subject matter expert.
• 2-4 years of experience selling disruptive SaaS and/or RTLS solutions to large organizations and technical decision makers.
• Experience in designing solutions.
• Excellent communication and technical skills to develop relationships with executive, operational and IT personnel throughout organizations.
• Working knowledge of and experience in Real Time Location Systems (RTLS)
• Experience selling both hardware and software solutions.
• Experience focusing on building solid and trusted relationships with customers.
• Experience selling through system integrators and other distribution channels preferred.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.