Credera

Work Model: Hybrid - 3 days in office and any key meetings

Work Locations: Primary = Addison, TX | Additional office sites = Atlanta, Chicago, Denver, Houston, Los Angeles, NYC, and Seattle

Introduction:

Credera is a global boutique consulting firm that accelerates business transformation and builds valuable customer experiences. Credera works with the best companies in the world, from strategy through execution, to serve clients through our 18 offices across six countries.

Credera Digital provides strategy, enablement, and optimization services across key marketing capabilities and platforms: Marketing Orchestration, Customer Journey, Intelligent Content, AdTech and Paid Media, Measurement & Analytics, Single Customer View, SEO, and Commerce.

Digital’s capabilities provide deep domain and platform expertise in both technical skills and strategic advisory, providing critical value to our clients.

Job Description:

Senior Commerce Architects work directly with clients and stakeholders to design highly usable, scalable, extensible, and maintainable eCommerce solutions. They are hands-on from proposal to development to deployment and are responsible for first-level escalations.

A Senior Commerce Architect is expected to maintain an ongoing knowledge of the eCommerce landscape, including top platforms, emerging trends, and technological advancements. Senior Commerce Architects are also expected to be knowledgeable about commerce operations, omnichannel strategies, and common use cases businesses are seeking to implement. They are passionate about their work, self-motivated, detail-oriented, team-oriented, excellent communicators, and have strong problem-solving abilities. They will deal with highly ambiguous problems, take responsibility for finding solutions, and drive toward simple solutions to complex problems.

The Senior Commerce Architect is an integral part of the Credera Digital team who participates in growing the Practice with strategy formulation, team building, mentoring, and recruitment.

Key Responsibilities:

• Participate in the sales cycle as needed
• Meet with clients to determine business, functional, and technical requirements to design the technical roadmap to deliver secure, compliant eCommerce solutions based on best practices
• Translate business requirements into component-based architecture solutions while working with a broad set of stakeholders
• Perform analysis, design, customization, and configuration for data migration and integrations
• Lead a development team in a hybrid environment alongside our clients to support existing commerce applications and/or build enhancements
• Define system landscapes and identify gaps between current and desired end-states
• Troubleshoot key implementation issues and drive toward successful resolution
• Establish client relationships as a trusted advisor while providing first-level escalation for client concerns and share key milestone celebrations with the team
• Communicate effectively within a globally distributed team
• Document best practices and operational procedures

Basic Qualifications:

• Minimum 7 years of hands-on experience designing, enabling, and optimizing commerce solutions
• Hands-on experience building customer-facing eCommerce stores
• Experience leading teams to deliver commerce solutions that improve customer experiences and drive business outcomes
• Thrive in a fast-paced, client-facing role, delivering high-quality work under tight deadlines
• Strong communication and interpersonal skills, engaging both business and technical stakeholders
• Ability to prioritize tasks, solve problems, and adapt to new technologies and processes
• Proven leadership and collaboration skills, fostering strong relationships with clients and team members
• Creative thinker who values diverse perspectives and innovation
• Degree in Computer Science, Engineering, Mathematics, MIS, or a related field

Experience Requirements:

Commerce Platform Expertise (5+ years):

• Design and implement eCommerce solutions for customer-facing online stores
• Deep expertise with leading eCommerce platforms such as Adobe Commerce (Magento), Shopify, BigCommerce, Salesforce Commerce Cloud, or similar
• Design scalable, compliant systems for product management, payment processing, inventory management, and order fulfillment
• Lead development of integrations between eCommerce platforms and external systems such as ERPs, CRMs, PIMs, and OMS
• Drive the design and implementation of omnichannel commerce strategies for seamless customer experiences
• Collaborate with business, design, and engineering teams to align eCommerce solutions with client objectives
• Ensure adherence to security standards (e.g., PCI), data privacy regulations (e.g., GDPR, CCPA), and best practices
• Optimize system performance for high-traffic scenarios and dynamic scalability
• Hands-on experience with front-end and back-end customizations for commerce platforms
• Knowledge of mobile commerce, responsive design, and PWA (Progressive Web App) implementations for seamless customer experiences

Commerce Development Expertise (5+ years):

• Experience designing and building custom features for eCommerce platforms, including:
  • Internal site search and merchandising
  • Payment processing and integration with leading payment gateways
  • Order management systems (OMS) and fulfillment workflows
  • Product Information Management (PIM) systems
  • Personalization engines and recommendation systems
• Familiarity with modern commerce architecture patterns, including headless commerce, composable commerce, and API-first solutions
• Experience with microservices architecture, containerization (e.g., Docker, Kubernetes), and cloud hosting platforms (AWS, Azure, GCP)

Commerce Strategy Expertise (Preferred):

• Breadth of understanding across the full scope of the commerce ecosystem
• Commerce platform assessments, gap analysis, and roadmap development
• Experience defining commerce architecture roadmaps, governance policies, and best practices
• Familiarity with emerging trends and innovations in commerce, such as AI-driven personalization, subscription commerce, and voice commerce

This role is ideal for a professional passionate about enabling world-class commerce solutions that drive business success. As a Senior Commerce Architect, you will work at the intersection of business strategy and technical execution, helping clients deliver exceptional eCommerce experiences.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

Compensation:

The salary range listed is for informational purposes. Credera treats all applicants as individuals taking into consideration but not limited to their professional and academic experience, specialized training, certifications and associated responsibilities as it relates to our specific industry. The salary range listed is just one component of our total compensation package for each unique employee.

Salary: An estimated base salary of $170K – 185K plus a variable component is anticipated for this role in the US.

Benefits: Health, Dental, Vision, Prescriptions, Emotional Health, Paid Life @ 2x salary, AD&D, STC/LTC Insurance, Family Forming, Maternity leave, PTO, 14 paid Holidays, matching 401K, and additional options to customize your personalized benefit package. This position is an exempt position.

Who We Are:

Credera is a full-service management consulting, user experience, and technology solutions firm, with clients ranging from Fortune 500 companies to emerging industry leaders

Credera has received several state and national awards! Please check out our employer awards at: https://www.credera.com/awards-and-recognition

How We Work:

Our foundational competitive advantage is simply doing what we say we will do. To deliver on that advantage, we employ proven product strategy, beautiful visual design and agile software delivery using cross-functional teams. Most teams are a mix of strategy, design and technology consultants working closely with clients to solve their toughest challenges. Inter-discipline collaboration is encouraged among different technology platforms or programming languages because silos don’t build speed.

We carry a consultant’s mindset, listening more than we talk, giving clear, concise communication and a constant spirit of improvement to each of our interactions. Check out our Glassdoor reviews to learn more!

Hybrid Work Model:

Our employees have the flexibility to work remotely two days per week. We expect our Crederians to average 3 days (full or partial) per week in person with the flexibility to choose the days and times that work best for both them and their project or internal teams. This could be at a Credera office, at a client site, or at an off-site location with other team members. You’ll work closely with your project team to align on how you balance both the flexibility that we want to provide with the connection of being together to produce amazing results for our clients.

The why: We are passionate about growing our people both personally and professionally. Our philosophy is that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members – it’s how we earn trust, learn from others, and ultimately become better consultants and professionals.

Travel: Our goal is to keep out-of-market travel to a minimum and most projects do not require significant travel. While certain projects can require frequent travel (up to 80% for a period), our average travel percentage over a year for team members is typically between 10-30%. We try to take a personal approach to travel. You will submit your travel preferences which our staffing teams will take into account when aligning you to a role.

Learn More:

Credera is a management consulting, user experience, and technology solutions firm with offices in Dallas, Denver, Houston, Chicago, Los Angeles, Seattle, Atlanta, and New York. We work with clients ranging from Fortune 500 companies to emerging industry leaders, and provide expert, objective advice to help solve complex business and technology challenges. Our deep capabilities in strategy, organization, process, analytics, technology and user experience help our clients improve their performance. Clients depend on our ability to anticipate, recognize, and address their specific needs. Credera’s consultants work with some of the world’s best-known brands in a variety of industries, including one of the top five fast food chains, leading energy organizations, retailers, airlines. More information is available at www.credera.com. We are part of the OPMG Group of Companies, a division of Omnicom Group Inc.

Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or where all communications take place exclusively via chat.

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