Amazon

DESCRIPTION

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE

As a Manager of Analytics within Audible's SAMBA and Decision Science group, you will be responsible for surfacing data-driven opportunities for the business functions (Content, Marketing, Product, and/or New Growth/International). You will provide tactical, operational, economic, and financial analysis to frame and drive decisions, develop KPIs and scorecards to track initiative progress/performance, and build scientific models to drive a focus on results and execution.

ABOUT YOU

You are a "doer" who can code and takes ownership of data products or prototypes from conception to delivery. You will partner across engineering, data science, marketing, and product management – developing the knowledge and skills to be a trusted technical advisor. You will be able to work with minimal instruction, manage multiple tasks and projects simultaneously, maintain relationships with senior leaders, and own deliverables end-to-end. Critical to your success is the ability to think intentionally, develop insightful analysis, communicate findings concisely, work effectively as part of a cross-functional team, and analyze large datasets.

As a Manager of Customer Analytics, you will...

• Illustrate business trends and drivers through problem framing, data analysis, interpretation and visualization
• Create well-designed management scorecards and dashboards for accurate and robust reporting
• Deliver impactful analysis based on robust economic, financial, and statistical analysis
• Estimate the impact of different scenarios using analytical/financial models
• Develop and validate methods to optimize customer interactions, leveraging data science techniques
• Develop in-depth knowledge of data sources, business intelligence technologies, and analytical tools
• Develop compelling presentations and documents, communicating with impact and intuition
• Proactively communicate factors affecting deliverables to senior management
• Explain assumptions and quantitative methodologies to colleagues

ABOUT AUDIBLE

Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

BASIC QUALIFICATIONS

• 3+ years of relevant experience in the areas of Strategic Analytics, Business Intelligence, Data Science, or Consulting in a digital environment or in a related field
• Quantitative degree (Sciences, Operations Research (OR), Economics, Mathematics, Engineering, or similar field) or equivalent experience in a data driven/analytical role
• Knowledge of data/analytical tools
• Experience with SQL
• Experience using data visualization tools like Tableau or Microstrategy
• Experience with statistics and modeling
• Experience with Python, R, Jupyter, other analytics/data science tools
• Background in content/media, marketing tech, subscription business

PREFERRED QUALIFICATIONS

• Background in internet industries preferred with an understanding of ecommerce analytics, marketing analytics, experimentation
• Understanding of product analytics, ecommerce analytics, marketing analytics, experimentation, and econometric techniques
• Experience working directly with product managers and software development teams
• Experience with Python, R, Spark, Clickstream or Adobe Datastores
• Problem-solving skills, with the capacity to work under pressure and tight deadlines
• Experience in high achievement and independence in prior roles
• Aptitude and drive to learn new tools quickly
• Experience in developing skills to source, produce, and automate reporting to drive improvements in business processes
• Intellectual curiosity for what creates value for our customers and drives the business
• Written and oral communication skills including presentation and PowerPoint

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.