Amazon

DESCRIPTION

The Senior Technical Program Manager will lead the planning, execution, and delivery of complex programs focused on implementing responsible content integration practices for Amazon's AI systems. This role will drive cross-functional coordination between product, engineering, and business stakeholders to establish principled guidelines, ensure appropriate content usage, and develop sustainable partnerships. The TPM will manage program timelines, ensure compliance with our responsible AI principles, and deliver solutions that maintain Amazon's commitment to trustworthy AI development.

Key job responsibilities

• Define and drive a strategic framework for responsible content integration, aligning with Amazon's business objectives, responsible AI principles, and industry best practices.
• Collaborate closely with legal, governance, engineering, product, and business development teams to gather requirements, prioritize responsible integration approaches, and ensure compliance with regulatory standards.
• Identify and address governance considerations, external dependencies, and operational requirements; escalate policy questions and drive thoughtful resolution as needed.
• Develop detailed implementation plans, track progress against responsible AI milestones, and provide regular updates to leadership on our principled content integration practices.

A day in the life

A typical day involves reviewing content integration quality metrics, collaborating with governance and legal teams on implementation guidelines, and aligning with product and business teams on responsible content usage standards. You'll participate in industry working groups exploring responsible AI practices and help establish clear frameworks for appropriate content usage. You'll drive program updates focused on responsible implementation, track key compliance metrics, and provide leadership with insights on industry best practices. Throughout, you'll identify improvements to our responsible AI processes and ensure our content integration practices align with Amazon's commitment to trustworthy AI development.

About the team

Our team is dedicated to implementing AI systems that appropriately use and attribute content. We're a diverse group passionate about building AI systems that balance innovation with responsibility. We value thoughtful consideration, ownership of outcomes, and collaborative problem-solving. Our culture emphasizes transparency, continuous improvement, and supporting each other as we navigate complex technical challenges in responsible AI development.

BASIC QUALIFICATIONS

• 8+ years of working directly with engineering teams experience
• 7+ years of technical product or program management experience
• 4+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

• 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.