OrthoCarolina

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us

We are looking for a full-time Clinical Assistant in our Winston Salem office. The schedule is Monday – Friday, 8a-5p.

The Clinical Assistant is responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care.

Essential Functions:

• Updating clinical notes in electronic medical systems
• Completing phone triage
• Casting and bracing
• Performing routine office procedures
• Providing patient education

Skills and Abilities:

• Knowledge of EMR (Epic)
• Ability to triage patient telephone calls. Gather pertinent facts; be as accurate and concise as possible to assess patient health status and act as liaison between patient and provider.
• Ability to clearly and effectively educate patients, families and staff regarding the full scope of patient care needs related to the care of patients with orthopedic problems.
• Communicate effectively and clearly. Respond well to questions with patients, physicians/ mid-level providers and co-workers.

Qualifications:

• Graduate of an accredited program for medical assistants, athletic training, or nursing
• Or Experience plus certification

For information regarding eligibility for certification please visit:

https://www.nhanow.com/Eligibility#

https://americanmedtech.org/certification/get-certified

• CMA/RMA must be registered/certified through one of the following national organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA)
• EMTs will need Emergency Medical Technician certification. National Certification is accepted, following guidelines set forth by the National board that State certification is required upon recertification.
• ATCs will need to be board certified as Athletic Trainer
• New graduates are welcome
• Travel to other OC locations may be required.

A Typical Day:

A typical day for the clinical assistant involves collaborating with and providing clinical and administrative support to the healthcare practitioner to ensure the delivery of high quality, compassionate patient care. The clinical assistant greets patients as they escort them to the exam room. They obtain and document past medical/surgical histories, vitals, patient medications and allergies in the EHR system (EPIC). This role assists the practitioner with patient examinations, treatments, and in-office procedures, in addition to cleaning and sterilizing rooms and equipment after each encounter. Some day-to-day tasks include suture/staple removal, assisting with casting/bracing, and assisting with injections. A pivotal job function for our clinical assistants is to educate patients through booklets/instruction sheets prior to minor procedures in accordance with physician instruction. This position will also orchestrate administrative duties which may include ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system.

Education required:

• Graduate of an accredited program for medical office assistants or college degree in biological sciences.

Experience required:

• Prefer one year in medical office.
• Orthopedic experience preferred.

Professional license or certification requirements:

• Certification from American Association of Medical Assistants or Registered through American Medical Technologies
• Registered or Licensed Nurse
• Athletic Trainer
• CPR certification or ability to obtain.
• Valid driver’s license to travel to meetings and other offices.

Employee Type

Regular

Qualifications

Skills

Medical Care, Medical Offices, Medical Records Management, Medication Administration, Patient Care, Patient Care Documentation, Patient Evaluations, Surgeries

Education

A.S: Biology, B.S.: Biology

Certifications

CPR - Other

Language

Work Experience

Clinical Experience