Caesars Entertainment

Caesars New Orleans unveiled the opulent and indulgent luxury of a $435 million dollar expansion to transform our award-winning property in Fall of 2024.

The property expansion plan added a new, 340-room hotel tower along with other expanded amenities at the site, including--

• A full exterior and interior redevelopment & redesign
• A new 340-room hotel tower featuring two stories of Nobu Hotel with stunning views.
• Exciting new culinary and hospitality experiences, including the renowned Nobu Restaurant
• Improved, expanded, and elevated gaming areas featuring more than 1,300 slot machines, 120 table games, a 20-table Poker Room, three outdoor gaming courtyards and a 5,700-square-foot state-of-the-art Caesars Sportsbook.

Join the #1 Team at a Top Place to Work and be part of the most exciting era in North American gaming.

JOIN A TEAM THAT GOES ALL-IN ON YOU

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!

BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:

• FREE Downtown Team Member Parking
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Fun and Free Team Member Events
• Discount Program within Caesars Partner Network
• Tuition & Student Loan Debt Repayment Assistance
• 401k Matching

JOB SUMMARY: The Vice President of Casino Gaming Operations is responsible for monitoring and overseeing the performance of all Casino Gaming Operations departments including Table Games, Poker, Slot Operations, and Caesars Sportsbook to ensure high standards of product quality and delivery.

ESSENTIAL JOB FUNCTIONS:

• Lead organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Develops casino policies ensuring compliance with government and company requirements.
• Develops short- and long-range goals for assigned casino areas.
• Establishes and administers procedures pertaining to proper coordination of all operating activities relating to table games and slots, with special emphasis on guest service, training of employees and game security
• Coordinates casino operations with other departments to ensure total customer satisfaction and efficient operation.
• Establishes and maintains satisfactory public relations through direct or delegated contacts.
• Maintains current information on laws and regulations affecting the gaming operations.
• Responsible for analysis of operations to ensure maximum profitability and efficiency.
• Identify compliance risks and take actions necessary to eliminate or minimize risks.
• Recommends changes in the physical layout of slot machines and table pits to promote the most effective utilization of equipment, manpower and floor space
• Identify and execute revenue generating opportunities for casino operation
• Provides leadership, analytical and operational expertise.
• Develops new and maintains table games player programs that increase market share and company profitability in accordance with all gaming regulations.
• Utilizes research and other methods and tools to determine effectiveness of table games marketing.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.

QUALIFICATIONS:

• College education or equivalent of 8-10 years of experience in Casino Gaming Operations including Gaming Operations and Slots is preferred.
• Must have a broad knowledge of casino rules, regulations and procedures affecting the casino industry, with strong organizational, communication and leadership skills.
• Must possess a strong intellect, exceptional leadership skills, and business savvy.
• A broad-gauge business person with a proven track record of successful operating and implementation experiences.
• Strong analytical ability to measure consumer behavior and preference use this information to make sound business decisions.
• Communicates effectively and openly with his/her superiors, subordinates, external constituencies.
• Must be profit-oriented and concerned about strategic growth as well as short-term, market share objectives.
• A visionary who is able to conceptualize new quantitative business opportunities, products and concepts but who can also translate vision into action and remain attentive to the details of tactically running a business.
• Must possess sound business judgment, a high degree of personal motivation, and a very strong work ethic.
• Experience in quickly identifying issues and recommending solutions to business problems in a fast pace environment.
• Assumes a prominent industry profile through participation in a variety of public and industry-oriented forums to be well linked to the competitive environment and opportunities for future growth.
• Performs regular assessments of the operation’s strategic market and industry position to ascertain long term viability, competitive strengths and weaknesses, and strategic/tactical opportunities.
• A strong leader and a demonstrated winner who quickly inspires confidence and gains respect from subordinates, partners, and competitors.
• An individual who combines a confident, self-starting, high performance orientation with a track record that reflects a "can do" attitude and that "almost" is not good enough.
• A person who enjoys meeting with major customers, personally networking within the industry during the normal course of business and specifically at industry events. That is, an "outbound" oriented personality.
• The interpersonal skills to influence, motivate and energize the entire organization.
• Outstanding verbal and written communication skills are a must.

ADDITIONAL QUALIFICATIONS:

• Critical Thinking – Demonstrated ability to analyze information, develop strategy, tactically direct the execution of the strategy, fine tune, revise strategy and fix processes.
• Leadership - Able to influence results through efforts of subordinate executives. A person who is persuasive and able to self-start and self-support; no need to build a bureaucracy.
• Sales Orientation - Must have the management style to motivate and retain a high quality, results oriented team. Requires well developed negotiating and persuasion abilities.
• Communicator - The ability to effectively communicate the objectives and goals of the organization and a willingness to listen to the ideas of others.
• Relationships - We seek a person who is relationship oriented, a person of stature and credibility who will take an active role in customer development, industry participation, and dealings with governmental and regulatory agencies when appropriate.
• Results Orientation – The tenacity and focus to achieve results despite various challenges.
• Vision - The qualified person will set the goals and vision for the organization, anticipating changes and opportunities having potential impact on growth and profitability.
• Attitude - We are seeking a positive thought leader. A person who sees a vision, is not deterred from achieving it and encourages new ideas and innovative thinking. A motivational leader. A person committed to the company and the achievement of its goals.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Must be able to maneuver to all areas of the casino. Must be able to lift to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must be able to operate a typewriter, telephone, computer, calculator, photocopy machine, fax machine and computer printers. Must have manual dexterity to operate a computer and necessary office equipment. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.

GAMING PERMIT: KEY

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.