The Platform Reliability Engineer plays a critical role in ensuring the excellence and reliability of our Unified Commerce Platform (UCP), a full-fledged commerce platform with customer-facing components. This position bridges development and reliability assurance, requiring both strong software engineering skills and a reliability mindset. Through rigorous testing frameworks, performance monitoring, and proactive issue identification, this role directly contributes to consistently meeting and exceeding our platform SLA commitments across all tenant environments. The ideal candidate will develop robust testing frameworks, automation solutions, and reliability processes that support our platform's scale, ensuring seamless experiences across subscription management, payment processing, fraud prevention, and customer engagement functionalities. This role has a direct impact on customer trust, revenue integrity, and platform reliability.
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