MCR Hotels

The Loss Prevention & Security Manager at The Luxury Collection Hotel is responsible for safeguarding company assets, personnel, and property by developing and executing comprehensive security and loss prevention strategies. This dual-role position combines physical security oversight with proactive loss mitigation efforts to minimize risk, deter theft, and ensure a safe environment for employees and customers.

Key Responsibilities:

Loss Prevention:

• Develop and enforce strategies to reduce internal and external shrinkage, theft, and fraud.
• Conduct investigations related to inventory discrepancies, employee dishonesty, or policy violations.
• Perform regular audits, compliance checks, and store walkthroughs to identify areas of risk.
• Collaborate with operations, HR, and legal teams on cases involving theft or misconduct.
• Track and analyze loss trends, creating detailed reports and recommendations for improvement.
• Educate and train staff on loss prevention techniques and internal controls.

Security Management:

• Oversee physical security operations including access control, surveillance systems (CCTV), and alarm systems.
• Develop and maintain emergency response plans, safety protocols, and crisis management procedures.
• Supervise and schedule security personnel, ensuring adequate coverage and performance.
• Conduct safety inspections and ensure compliance with health and safety regulations.
• Liaise with local law enforcement and emergency services as necessary.
• Respond to incidents such as disturbances, accidents, or breaches in security.

Qualifications:

• Bachelor’s degree in Criminal Justice, Security Management, Business Administration, or a related field preferred.
• 3–5 years of experience in loss prevention, corporate security, or a related role.
• Strong investigative, auditing, and reporting skills.
• Working knowledge of security technology, access control systems, and emergency protocols.
• Excellent leadership, interpersonal, and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Certifications such as LPQ/LPC, CPP, PSP, or related security credentials are a plus.

Working Conditions:

• Flexibility to work varied hours including nights, weekends, and holidays as needed. Overnight Shifts Tuesday- Saturday from 11pm-7am.
• Requires physical activity such as standing/walking for extended periods and lifting materials.