Disney Direct to Consumer

Job ID 10119452 Location New York, New York, United States / Santa Monica, California, United States Business Disney Direct to Consumer

Job Summary:

About The Role

The Product and Technology Analytics team is looking for a Senior Manager to lead the Personalization, Programming and Search Analytics function supporting a growing ecosystem of Disney’s streaming service offerings (Disney+, Hulu, ESPN+).

The broader Product and Tech Analytics function partners closely with business teams to measure, understand, and provide insights across the Product and Programming teams. Our team excels in exploratory data analysis, advanced reporting, data modeling and visualizations that serve the dual purpose of driving business decision making and delivering fact-based actionable recommendations.

This team collaborates cross-functionally across the Disney Streaming organization as well as with stakeholders from business units across The Walt Disney Company to generate insightful, compelling, and strategic analysis and plans. This role will build strong relationships and partner closely with Product, Business Operations, Engineering, Analytics, and Data Science teams to execute on innovative methods and best-in-class practices that power all of our improvements. The team’s work will drive the development of product and business plans that are expected to have broad influence at all levels of the organization.

Responsibilities

• Provide leadership and set strategic vision and direction for the Product & Tech Analytics team focused on personalization, programming and search
• Manage relationship with stakeholders across the business, including but not limited to the Disney+, ESPN and Hulu Product teams as well as our Content Programming business partners
• Partner closely with business stakeholders to develop short and long-term product roadmaps based on rigorous analytics
• Lead a team of talented analysts at varying levels through quick analytics, anomaly detection, and product bug sizing and remediation
• Develop and maintain core business logic, data pipelines, and key metrics for measuring health of the personalization, programming and search products across Disney+ & Hulu
• Oversee the development of operational dashboards in Looker and Tableau to understand performance over time, enable efficient exploratory analysis, and equip partners with self-serve tools
• Drive team development through coaching, mentoring, training, and leadership growth

Required Qualifications

• 10+ years of relevant data analytics experience including domain expertise in the areas of personalization, programming and search
• Bachelor's degree in Computer Science, MIS, Statistics, Economics, Mathematics Data Analytics or related field
• Proven track record of building and leading teams of analysts, data scientists, or data engineers
• Extremely skilled at simplifying complex problems, distilling data, and constructing compelling narratives to guide decision making
• Excellent relationship building and communication skills with all levels of the organization, from junior analysts to C-suite leaders
• Expertise working with extremely large, disparate data sets and using SQL for data wrangling, ETL design, and analysis
• Experience manipulating large data sets and interpreting data trends using a multitude of disparate data sources and tools
• Experience building and scaling experimentation programs
• Fluent in data exploration and visualization tools such as Looker and Tableau
• Familiarity with advanced analytics methodologies such as anomaly detection, regression analysis, clustering, statistical inference, hypothesis testing, causal inference, and modeling techniques
• Very comfortable translating highly technical analyses into easily understandable insights for non-technical stakeholders
• Proven ability to rapidly grasp new technical systems and processes and partner effectively with highly technical product and engineering teams

Preferred Qualifications

• Experience working with scripting languages such as Python or R
• Experience in the streaming media industry and/or supporting a direct-to-consumer subscription-based product
• Experience in the technology industry and knowledge of how to build and implement data products
• Familiarity with data platforms and applications such as Databricks, Jupyter, Snowflake, Redshift, Airflow
• Experience operating in an SDLC environment and deploying code

Additional Information

#DISNEYTECH

The hiring range for this position in New York, NY is $159,500 to $213,900 per year and in Santa Monica, CA is $152,200 to $204,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Direct to Consumer:

Disney’s Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hulu, LLC, which is part of a business we call Disney Direct to Consumer.

Hulu, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.