Amazon

DESCRIPTION

Are you passionate about empowering businesses and shaping the future of e-commerce in Australia? Join Amazon Australia's dynamic marketplace team and shape the future of online shopping! We're seeking a collaborative Program Manager to drive adoption of key promotion tools among our third-party selling partners.

As a Program Manager in our Seller Success team, you'll have the opportunity to develop innovative strategies to boost seller adoption of our critical promotion programs and tools. Your primary focus will be empowering our Selling Partners to achieve substantial business growth on Amazon. This dynamic role offers you the unique opportunity to collaborate with diverse teams across categories, product development, and marketing.

You'll be responsible for gathering and analyzing valuable feedback from Selling Partners and stakeholders, identifying opportunities to enhance Amazon's suite of products, services, processes, systems, and tools. Your insights and recommendations will drive continuous improvement, ultimately benefiting all third-party sellers on our platform and contributing to the overall success of the Amazon Marketplace ecosystem.

Key job responsibilities

• Develop and execute strategies for key promotion programs, balancing customer experience and sales growth
• Collaborate with stakeholders to identify and implement growth opportunities for program adoption
• Partner with the marketing team to design and launch effective go-to-market strategies
• Nurture relationships with key accounts to drive sales and program participation
• Analyze and track performance metrics using Excel, SQL, and other internal Amazon systems.
• Provide training and support to sales and account management teams on promotion tools and requirements

A day in the life

Your typical day might involve:

• Meeting with cross-functional teams to discuss program improvements
• Analyzing data to identify trends and opportunities for growth
• Conducting training sessions for account managers on new promotion features
• Gathering feedback from selling partners to enhance our tools and services
• Collaborating with marketing to create compelling promotional materials

About the team

We're a diverse and inclusive group passionate about empowering sellers and delighting customers. Our team operates from our centrally-located CBD office.

Learn More about Amazon Australia

BASIC QUALIFICATIONS

• 4+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.