Amazon

DESCRIPTION

Are you passionate about driving operational excellence and delivering results? Amazon is seeking a Program Manager to join our dynamic team. In this role, you will manage critical programs that support Amazon's business objectives, leveraging your expertise in project management, analytics, and process optimization.

You will own end-to-end program execution, coordinate cross-functional dependencies, and drive operational improvements that scale. The ideal candidate excels at stakeholder management, demonstrates strong analytical capabilities, and has a proven track record of delivering complex initiatives in fast-paced environments.

Key job responsibilities

• Design and implement strategic programs to enhance partner success and satisfaction
• Develop data-driven insights to guide program strategy and measure impact
• Foster collaboration across multiple business units to achieve shared objectives
• Lead end-to-end program execution from conception to implementation
• Create and maintain comprehensive tracking mechanisms for program effectiveness

A day in the life

You'll start your day connecting with cross-functional teams to align on program priorities. You might analyze performance metrics to identify improvement opportunities, facilitate stakeholder meetings to share insights, and collaborate on innovative solutions. Throughout the day, you'll nurture relationships with partners while ensuring program milestones stay on track.

About the team

We are a collaborative group dedicated to transforming partner experiences. Our team values creative thinking, embraces diverse perspectives, and thrives on solving complex challenges. We support each other's growth while working towards shared goals that drive meaningful change for our partners.

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.