Temple University

Description

Temple University's Student Activities Department is searching for a Student Engagement Operations Coordinator!

Become a part of the Temple family and you will have access to the following:

Full medical, dental, vision coverage

Paid time off

11 Paid Holidays

Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE

A generous retirement plan and so much more!

Salary Range: $48k to $52K

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.

This position does require the employee to work on-site daily.

Position Summary

The Student Engagement Operations Coordinator is part of the Division of Student Affairs and serves as a member of the Engagement Portfolio (Student Activities and New Student and Family Programs). Reporting to Associate Dean of Students, this role will work diligently to ensure that units within the Engagement Portfolio are supported in a timely and effective way including providing effective communication, financial management, technical and information technology support, hiring and overall business and office management. This includes providing front line office support for New Student and Family Programs, including supporting student employees in the role. Additionally, this position will support the web, social media and marketing efforts for the Engagement Portfolio including content creation, posting, and promotion of programs and initiatives. Furthermore, this position supports the development and implementation of large-scale signature and Portfolio-wide initiatives such as Orientation, Weeks of Welcome and Homecoming and Family Weekend. Performs other duties as assigned.

Required Education and Experience

• Bachelor’s Degree
• At least 2 years of directly related experience.
• An equivalent combination of education and experience may be considered.

Preferred Education and Experience

• At least 1 year of experience in higher education, business, customer service, or related field.
• At least 1 cumulative year of relevant internship or assistantship experience to be considered.

Required Skills and Abilities

• Strong interpersonal, oral, and written communication skills.
• Ability to oversee multiple tasks, events, and deadlines simultaneously.
• Proficiency in Microsoft Office Suite, Google Workspace, and database management systems.
• Ability to work in a positive, energetic, and fast-paced team environment.
• Must maintain a positive and objective customer service approach and attitude when confronted with difficult situations.
• Demonstrated ability to use sound judgement in responding to issues and concerns

Preferred Skills and Abilities

• Desire to work in a diverse learning environment and foster positive interactions with a diverse group of faculty, staff, students, and other stakeholders.
• Ability and eagerness to learn and utilize computer applications, systems, AI, Adobe Suite, Canva and social media.
• Experience with CRM systems, preferably Slate.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.