CNO Financial Group

Job Details

The stated pay range is based on a national-average location. Actual salary is determined by factors including relevant work experience, skills, and location. This position is bonus eligible.

Are you a passionate and dedicated Licensed Life Insurance Agent looking for an exciting opportunity? Look no further! Colonial Penn is searching for enthusiastic professionals to join our growing team of top-notch Telesales agents. This unique role is perfect for those who excel in sales and customer service, giving you the chance to connect with interested customers and handle inbound

service calls all from the comfort of your own home!

• Hourly Pay: Depending on your location, you can earn between $15.18 and $18.55 per hour. Your exact rate will be determined based on relevant work experience, skills, and location.
• Incentives: Enjoy a monthly sales incentive with no chargebacks, and if you're bilingual in Spanish, you can earn additional base hourly pay!
• All Leads Provided: Say goodbye to cold calling and door knocking! Engage with customers who have already shown interest through our TV commercials, mailing campaigns, and online presence. All leads are provided at no charge to you.
• Growth Opportunities: Be part of a stable and expanding team with new cohorts starting every month from March through November.

New team members shift!

Day Shift in the various time zones:

Monday-Friday

• Eastern 9am to 6pm OR 10am to 7pm
• Central 8am to 5pm OR 9am to 6pm
• Mountain 8am to 5pm
• Pacific 6am to 3pm

Evening Shift in the various time zones:

Monday-Friday

• Eastern 1pm to 10pm
• Central 12pm to 9pm
• Mountain 11am to 8pm
• Pacific 10am to 7pm

All shifts require that you work every fourth Saturday from 9am to 6pm eastern, and you’ll get a flex day off in return the same week!

As a Licensed Telesales and Customer Service Agent, your responsibilities will include:

• Making Sales Calls: Proactively engage with prospective customers through sales calls, including follow-up calls to ensure their needs are met and to close sales (no cold calls).
• Handling Inbound Sales and Customer Service Calls: Manage inbound calls efficiently, addressing customer inquiries, providing product information, and resolving any issues while maintaining high standards of customer service.
• Compliance with Legal Standards: Stay informed about and adhere to Federal and State legal requirements and standards to ensure compliance in all interactions.
• Effective Communication: Utilize strong oral and written communication skills to interact clearly and professionally with customers.
• Organizational Skills: Apply good organizational skills to manage multiple tasks, prioritize work, and maintain accurate records.

The Licensed Telesales and Customer Service Agent position is well suited for you if you:

• Possess a valid Life Insurance license in your resident state (required).
• Have a high school diploma or GED (required); a bachelor’s degree is preferred.
• Bring at least 2 years of experience in customer service, sales, the insurance industry, or a call center environment.
• Are comfortable working on a computer, using email, and navigating CRM systems.
• Have a high-speed, hardwired internet connection with 100 Mbps download and 10 Mbps upload in your home.
• Are willing to relinquish any other appointments, as exclusive appointments with Colonial Penn are required for this opportunity.

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan with company match
• short-term & long-term disability insurance
• Paid time-off and corporate holidays,
• paid parental leave.
• company paid life insurance.

Click on this link for additional information.

CNO embraces flexibility and encourages you to work where you’re most productive. Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) have access to come into that office. Associates who live outside of a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) may perform this role full-time work from home (WFH) from any US based location, as long as you are willing to work central or eastern time zone hours. All associates may be asked to travel varying corporate offices periodically. Work cannot be performed from outside of the United States.

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families, and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Philadelphia, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Compensation

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.