ArcBest

Job Description

The ABF Business Development Representative I is responsible for prospecting, growing and maintaining profitable ABF Freight business by selling and marketing ABF Freight's services to customers in assigned territory.

Responsibilities

• Communicate frequently with customers, front-line management, and various ABF Freight and ArcBest departments by phone and other means to establish service packages and resolve problems in order to win business.
• Responsible for account development and profitable revenue growth among an assigned list of accounts and newly solicited and found customers.
• Find, build, produce and win profitable business in multiple services provided by the enterprise.
• Perform sales duties in a specific geographic area from a General Office workstation.
• Other duties and projects, as assigned.
• Able to travel, as needed.
• Work in a team setting to accomplish department goals.
• Maintain a positive attitude in a highly intense environment.
• Complete itinerary and call report as required by company guidelines and IRS regulations.
• Complete monthly sales audit reports and expense reports, as company guidelines require.
• Maintain account information for territories in the company's database
• Assist in the collection process and cargo claim prevention, as needed.
• Negotiate service requirements and prices to create service solutions for customers' unique business problems and initiate pricing which wins business.
• Develop sales strategies, make sales calls, identify customer needs, build value and make presentations to assigned customers to produce profitable business for the enterprise.

Requirements

Education:

• Bachelor's Degree, preferred
• Experience will be considered in lieu of formal education

Experience:

• 2 years sales account management experience, preferred
• Prior experience in the transportation industry, preferred

Computer Skills:

• Proficient in Microsoft Office Suite, required

Additional Requirements:

• Knowledge of the transportation industry, business solutions, competitors and decision makers, required
• Knowledge of ABF Freight policies, procedures, services, service capabilities and computer systems, required

Competencies:

• Addressing Customer Needs
• Cross-Selling
• Negotiating
• Perseverance and Follow-Through
• Problem Solving
• Relationship Management
• Sales Closing and Agreements
• Selling

Other Details

Work Hours:

• Generally Monday - Friday between 8:00 am - 5:00 pm with occasional irregular hours depending on workload and customer events.

Compensation:

• This is a hourly position paid weekly.
• Variable compensation is included.

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence."