Job Details

Description

SUMMARY OF THE JOB

An Integration Analyst III is responsible for designing, developing and testing new interfaces or file transfers as well as troubleshooting existing integration components within the Deaconess Health System environment. The Integration Analyst III will provide Subject Matter Expert (SME) services to client area(s) and I.S. regarding the DHS Integration Environment. The Integration Analyst III may be responsible for managing small- and medium-scale projects related to the Integration Environment as directed through the PMO and will be responsible for mentoring new staff members as applicable.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (50%)

Job Duties include the following, other duties may be assigned.

  1. Troubleshoot and resolve issues reported through problem calls that are escalated from the Help Desk or received directly from a client area; assure appropriate communications throughout problem investigation/resolution event
  2. Proactively monitor overall health of DHS integration environment, taking appropriate actions to prevent service disruptions in this critical technology area; address and resolve all service disruptions that are not prevented, assuring appropriate communications.
  3. Establish Standard Operating Procedures to guide the process of monitoring integration environment components, including Integration Team and Help Desk responsibilities; assure adequate training for all staff holding responsibilities within these procedures.
  4. Work jointly with Applications Analysts and System Administrators as necessary to debug and/or develop integration points between applications or with external entities. Provide technical guidance regarding all aspects of the integration component.
  5. Develop SME capabilities and provide these services for all integration tools, methodologies, and components in use within Deaconess Health System integration environment; SME responsibilities differ depending on the application but always include consulting regarding application operation, application performance monitoring/optimization, and coordination of vendor support.
  6. Conduct Project Initiation Workshops, develop Project Charter documentation, Capital Request Submission Packages, and Project Communications as required for assigned projects.
  7. Develop functional and technical design of new integration components to satisfy business needs as assigned.
  8. Develop work plans and coordinate development and full-testing of new interfaces and file transfers.
  9. Complete all assigned projects and/or project tasks within budget and timeline boundaries.
  10. Complete documentation to support all new development and/or integration environment changes

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Troubleshooting Skills - Systematically analyzes reported problems or issues to resolve in a timely manner; Seeks additional and/or professional assistance when all efforts have been exhausted.

Technical Skills - Pursues training opportunities within the needs of the organization; Strives to continuously build knowledge and skills; Shares expertise with others.

Estimating - Ability to accurately forecast resource needs for problem resolution as well as budgetary requirements as part of due diligence activities.

Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

Change Management - Demonstrates clear understanding of departmental Change Management Process and consistently executes appropriate change management procedures.

Quality of Work - Demonstrates accuracy and thoroughness in testing of changes or implementation of new functionality; appropriate impact analysis and planning conducted to ensure stability of critical environments.

Job Requirements & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must clearly demonstrate each of the competencies listed above. The education/experience, certifications, skills, physical demands, and work environment described below further define requirements associated with this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Bachelors Degree in CIS/CS or Equivalent Education

4+ years of relevant integration development and support experience

Certificates, Licenses, Registrations

Associate Computing Professional (ACP) or Information Systems Analyst (ISA),

HL7 V2.5 Control Specialist Certification

Integration Engine-Specific Development and Support Certifications (as available)

Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information in one-on-one and small group situations and respond to questions from managers, customers, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret charts and graphs.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other skills, ability or knowledge

Technical Writing

OTHER REQUIREMENTS

PHYSICAL DEMANDS

Subject to some eye, hand and wrist fatigue from working at a computer terminal. Will be exposed to electrical components of desktop computers and printers. Job may require working extended periods of time during critical times of attaining project milestones. Must be able to use hands and fingers to type, handle and reach.

Work Environment

Works in a clean, well-lighted, temperature controlled office. May be exposed to patient care areas of the hospital. Travel may be required for off campus training, user group meetings, conferences, and/or special meetings. Local travel may be required for meetings held at various locations within the Evansville community

Mental and Emotional

There are mental and emotional requirements of all position working in a health care setting due to the nature of the services provided. The requirements include: handling multiple priorities, making decisions under pressure, working in close proximity to others and/or in a distracted environment, managing anger/fear/hostility, managing stress appropriately, working with others effectively, and working alone effectively.

Compliance and Regulatory

All employees are required to comply with all laws, regulatory guidelines, and health care policies. This included, but is not limited to: federal, state, and local laws, State Department of Health (ISDH), Healthcare Facilities Accreditation Program (HFAP), The Joint Commission, Health Insurance Portability and Accountability Act (HIPAA), and Deaconess Policies and Procedures.

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Confirmed 22 hours ago. Posted 30+ days ago.

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