Exela Technologies

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring:

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

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Job Summary/Objective

Process and distribute incoming mail to corporate employees. They also handle all outgoing packages; they package items, ensure proper labeling, and arrange pickup from the post office, UPS, FedEx, or other carriers. This position also performs Admin, receptionist, and other operational functions.

Job Description

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About the Role:

As a Customer Service Representative, your primary responsibility is to perform accurate and efficient data entry to maintain and update automated records. This role involves organizing documents, entering data from source materials, and verifying the accuracy of information, all while adhering to company and client standards.

Essential Job Responsibilities:

• Batch and organize documents for data entry.
• Accurately key data from source documents into automated systems.
• Prioritize tasks according to schedules and client expectations to meet processing deadlines.
• Verify data entries and correct discrepancies as needed.
• Troubleshoot and escalate data-related issues to supervisors when necessary.
• Operate peripheral equipment to support data entry processes.
• Contribute to improvements in keying procedures and production formats.
• Maintain a high level of safety awareness; report any potential hazards.
• Follow company policies and procedures related to security and data privacy.
• Perform other duties as assigned, demonstrating flexibility across various environments.
• Work in office, production, warehouse, and shipping/receiving areas, occasionally exposed to dust, dirt, toner, or ink.
• Engage in repetitive physical activities such as twisting, bending, climbing, and lifting up to 25 lbs.

Qualifications:

Required:

• High school diploma or equivalent.
• Proficient in reading, writing, and speaking English.
• Ability to work at a computer for long periods.
• Physically capable of standing, walking, sitting, grasping, reaching, talking, and hearing as needed.
• Strong visual acuity and ability to focus on detailed tasks.
• Comfortable performing repetitive motions and lifting up to 25 lbs.

Preferred:

• Prior experience with data entry or similar administrative tasks.
• Repetitive motion is required: may require twisting/bending/Climbing

"The pay range for this position starts at $20.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.