ICF International

ICF is currently seeking a Performance Analysis and Evaluation Manager capable of providing leadership and exercising strong program management skills as part of the leadership team for a large national program of Program Support Services (PSS) for child support enforcement. As the Performance Analysis and Evaluation Manager, you will apply your knowledge and experience to support project execution on a national project in a federal consulting environment. The purpose of this project is to assist the Office of Child Support Enforcement (OCSE) in enabling state and tribal child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, training/communications, and data access services. As Performance Analysis and Evaluation Manager, you will be responsible for performance management, meeting performance requirements, and reporting. The Performance Analysis and Evaluation Manager manages the IT Portfolio including the Capital Planning and Investment Control (CPIC), Earned Value Management (EVM), Performance Indicators, Budget Planning and Control, IT Governance and Enterprise Architecture

The successful candidate should have relevant experience and a proven record of project performance evaluation and reporting, IT portfolio management, organizational and operational risk management. The contractor shall support measuring FPLS program effectiveness in the form of statistical analyses, management information (MI) reports, and benefit documents

The hire of the Performance Analysis and Evaluation Manager, or any replacements thereof, must be approved in writing by the CO or the COR.

Key Responsibilities:

• Assisting the federal staff and coordinate the annual submission of the Agency IT Portfolio summary and Major IT Business Cases
• Assisting federal staff develop future business cases that identify and document development efforts to meet DFS’ mission, as well as maintain them through annual updates
• Monitoring and recommending updates to HHS’ IT Dashboard that accurately reflects the investment summary and progress of FPLS’ information in compliance with CPIC
• Informing and recommending updates to OMB’s information technology governance practices, policies, and reporting requirements through a monthly IT Investment Compliance report to maintain compliance.
• Assisting federal staff implement, monitor and document all portfolio activities to demonstrate compliance with CPIC. These activities will be captured in the Monthly Status Report
• Assisting federal management respond to ad hoc data calls and/or requests for information about FPLS investment and Governmental compliance reports. These activities will be captured in the Monthly Status Report

Basic Qualifications:

• M.S. or B.S. Required
• 5+ years of experience in IT asset management with a focus on compliance, auditing, inventory management, and contract management to include in-depth knowledge of ITAM principles, practices, and tools (e.g., ServiceNow, Flexera, etc.).
• 3+ years’ experience of applied knowledge of Office of Child Support Enforcement
• regulations and program implementation
• Ability to travel up to 10% of the time
• Eligible to complete the HHS background verification process at the Public Trust clearance level

Preferred Skills/Experience:

• Master's degree in business administration or information technology/computer science related field
• Experience in program and technology implementation
• Bachelor’s degree in information technology, Business Administration, or a related field
• Vendor negotiation experience

Professional Skills:

• Strong project management skills: managing resources with appropriate knowledge and skills to perform ongoing activities.
• Creating and maintaining quality control through repeatable, managed processes.
• Originating, managing, and controlling work plans, master/project schedules, in accordance with the Work Breakdown Structure
• Sound business ethics, including the protection of proprietary and confidential information.
• Exceptional oral and written communication skills with attention to detail.
• Analytical, problem-solving, and decision-making capabilities.
• Ability to multi-task in a fast-paced environment, prioritizing multiple tasks while demonstrating the initiative to complete projects with minimum supervision.
• Collaborative ability to work well both individually and in a team environment with all levels of internal staff as well as outside clients and vendors.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint.

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$97,699.00 - $166,088.00

DC Client Office (DC88)