Udemy

About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

About us

At Udemy, we’re on a mission to transform lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 69 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals.

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can transform lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Hybrid work

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne.

This hybrid position requires two days per week in the office at the nearest hub.

Learn more about us on our company page.

About you

You are a specialist in the design and delivery of talent planning and performance management systems. You can shift between presenting to senior executives and garnering their input to driving work through a matrixed team seamlessly. You love taking an early prototype and growing it into a world class talent process utilizing design thinking methods and cross-functional input/collaboration. You are known for your knowledge of performance management, succession and workforce planning approaches.

About this role:

• You will operate as an individual contributor, drawing on skills from across the people team as needed (project-based teaming)
• You will be working closely with the people partner team in understanding the business needs and maturity and partner with the, learning team to design well informed solutions.
• You will design and develop talent planning and performance product and deliver them through a team of learning and people partners
• Reporting to the VP, of Global People Partners and BEDI, you will work together to design the strategy and implementation plan for Talent Planning and Performance Management programs.

What you'll be doing:

Advancing our current approaches to talent planning and performance management.

Performance Management: Lead the development and execution of our performance management and calibration cycle, ensuring alignment and integration with the goal and compensation cycles. Utilize data and analytics to assess cycle performance and efficacy as well as leverage data as an input to the talent planning process.

• Develop and implement a comprehensive performance management framework that fosters a culture of continuous feedback, employee engagement, listening to drive impact and accountability.
• Drive the annual performance review process, ensuring alignment with company goals.
• Implement modern tools and methodologies to improve real-time performance feedback and engagement.

Talent & Succession Planning: Lead the development and execution of our talent and succession planning strategy. Partner with senior leadership to understand current leadership pipelines and identify and communicate gaps. Establish a metrics and reporting system to track the efficacy of interventions.

• Collaboration & Influence: Work with a variety of stakeholders across the people team, senior leadership and executive staff to gather input and create buy-in for talent planning and performance efforts.

Data & Analytics: Design measurement strategies, collect data and use data analysis approaches to inform process enhancements and/or drive strategic talent decisions.

About your skills:

Product/Solution design: You have strong product design skills and can move from concept to prototype easily. You are excellent at coming up with new ideas and sharing them with your team in a sketched out or ‘initial draft’ form - you aren’t afraid of taking early risks with a ‘back of a napkin’ design.

• Performance and skill measurement: You are proficient in designing ways to evaluate performance and skills that leverage best practices and mitigate typical concerns like rater bias. You write strong items, assessments and are comfortable with algorithmic approaches.
• Consulting: You have strong consulting and systems thinking skills. You can see beyond the presenting problem, get underneath it, and draft up potential solutions.
• Influencing: You can influence and develop relationships effectively, up, down, and across the organization. You are capable of scoping a solution and ensuring that people feel heard when providing input and can see themselves and their ideas making an impact.
• Communication: You have strong presentation and facilitation skills, able to powerfully communicate and interact with senior leaders in front of a room, virtually, in-person and through other vehicles. You are able to draw insights from data to tell a story.

What you’ll have

Qualifications

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

While this work is based more on the skills a person has, than what they have done, we think a typical profile could include the following:

• 8+ years of progressive HR experience, with experiences focused on designing and delivering performance management and succession planning programs.
• Experience working within a high-growth, fast-paced organization delivering leadership products and solutions
• Strong understanding of HR analytics, workforce planning, and BEDI best practices.
• Proficiency in HRIS, performance management software, and data analytics tools.

Preferred Education:

• Bachelor’s degree in Human Resources, Business, Organizational Psychology, or related field (Master’s or HR certification preferred).

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
• Learning is what we do—inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records

Would you like to learn more about Udemy? Here are a few resources:

How Udemy Started [video]

Investor Overview

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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