Cognizant Technology Solutions Corporation

At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.

We are currently looking for an Engagement Manager responsible for delivering solutions that meet client needs and building positive client relationships to join our team.

What do we value?

We are seeking an Engagement Manager assess client needs, identify requirements, and develop projects to improve business operations. This role involves analyzing business data, assigning tasks, and solving problems.

Key Responsibilities:

• Manage projects accross: AMS, EMEA, APAC
• Build strong customer relationships & Lead customer meetings
• Manage Scope, Schedule, and Budget
• Handle Deployment Records and Resource Forecasts
• Document Lessons Learned and Capture Case Study Data
• Manage Client Escalation and Risk
• Identify Resource Needs and Prioritize Work with Customers
• Ensure understanding of delivery methodology
• Keep stakeholders informed & Send executive summary reports
• Coordinate knowledge transfer processes
• Facilitate sales to delivery process
• Transform deliverables into actionable plans
• Manage project schedules with Services team
• Ensure projects follow the assigned methodology
• Collaborate on workshop sessions
• Update Resource plans
• Coordinate pre and post Go-live activities

Necessary skills and experience required:

1. Bachelor’s in software engineering, Computer Science, or related experience.

2. Proven experience in General Consulting

3. Proven experience in Service Management

4. Proven experience in Project Management

5. Proven experience in ServiceNow projects

6. ServiceNow Sysadmin Certification – Desired

7. Scrum Master Certification – Desired

8. Advanced English

Why Cognizant?

• A career in one of the largest and fastest growing IT services providers worldwide.
• Ongoing support and funding with training and development plans.
• Opportunity to work for leading global companies.
• Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
• A highly competitive salary and great benefits, such as Allianz for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Location: Colombia

Shift: Full Time

Are you ready?

Join our team!!

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.