Sam Houston State University

Requisition 202500160ST

Title Student Employee-LSC-Information Center Assistants (5 students needed)

Employee Class Student Employee

College Work Study Position Yes

Department LSC

Division Division of Student Affairs

Hours per week Up to 28

Hiring Rate

$8.50

Preferred Student Classification

Nature & Purpose of Position

The LSC Information Center student workers are expected to reflect a professional image, positive attitude, and assist all students, staff, faculty, and guests in the LSC with superior customer service.

Information Center student workers are expected to:

• Keep track of interactions with SHSU students, staff, and faculty.
• Assist walk-in visitors in a courteous, friendly, and respectful manner, providing all available information and making referrals as necessary.
• Assist telephone callers by properly answering the phone, transferring calls, taking messages, and sharing resources as necessary.
• Have a comprehensive knowledge of campus offices, departments, and resources.
• Know who is who in the various LSC offices and the general responsibilities of each area.
• Keep informed of all current information, activities, programs, and events in the LSC and on campus.
• Be familiar with information sources such as the SHSU home page, Houstonian newspaper, and SHSU telephone directory.
• Assist with, handle, check-out, and keep record of all equipment for the Frank Parker Plaza.
• Review and monitor reservations on the Frank Parker Plaza.
• Intake, handle and inventory all items for LSC Lost and Found.
• Have a comprehensive knowledge of all LSC forms and the proper way to receive and process requests.
• Assist in keeping the Information Center and lobby tidy and maintain all information, supplies, and equipment in an orderly manner.
• Dispose of leftover drinks and trash and report spills to the LSC office that require custodial attention.
• Adhere to all LSC policies and procedures.
• Know all emergency policies and procedures and to provide support to guests in an emergency.
• Be dependable and punctual in reporting to work and meetings.
• Dress in accordance with the LSC dress code.
• Perform other duties as assigned.

Other Requirements for the Position

Open Date 04/15/2025

Position Number 9N9983-00

Contact Name & Title Jessica Kemmerling, Office Manager

Contact Phone 9362941758

Contact Email JLJ015@shsu.edu

Contact Building & Room # Lowman Student Center, Suite 331

Contact Fax

Contact Instructions Summary

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report