Williams-Sonoma Inc.
Customer Service Representatives – Work from Home!
Now hiring PART TIME staff until July 2025
Must be located in the state of Florida
Are you passionate about delivering top-tier customer service? Do you thrive in a fast-paced environment where problem-solving and integrity are valued? We’re looking for dedicated Customer Service Associates to join our remote team! In this role, you’ll provide world-class support, resolve inquiries efficiently, and be a brand ambassador—all from the comfort of your home.
If you love helping people, finding solutions, and making a real impact, this role is for you!
✅ Customer-Focused Support
✅ Problem-Solving & Ownership
✅ Service with Integrity
✅ Collaboration & Continuous Growth
✨ Competitive pay range starting at $15.00/hr (may increase based on state requirements and work-site status)
✨ Recognition based incentives and bonuses
✨ Paid time off, and paid training
✨ 401(k) with company match
✨ Career advancement opportunities and professional development
✨ Employee discounts and perks (up to 40% off most products and brands)
✨ 1+ years of customer service experience (retail, call center, or hospitality preferred)
✨ Strong communication skills - Ability to de-escalate and resolve issues professionally
✨ Problem-solving mindset - You think fast and adapt quickly
✨ Integrity and reliability - You do the right thing, even when no one is watching
✨ Comfortable working in a fast-paced environment with performance goals
✨ Tech-savvy - Ability to navigate multiple systems and multitask efficiently
✨ Must have a quiet home workspace with reliable high-speed internet
Technology Requirements Overview:
In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.
Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).
Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.
We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.
A PC that is fully updated with all current windows AND all optional updates, as these are device specific for your system and can affect Audio and other performance if not updated.
You must have an anti-virus program running on your computer. Microsoft Defender is sufficient and already installed on most Windows based computers.
Our systems work best using Google Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome.
You must have enough free space available to both install needed systems and run these systems effectively.
Minimum Optimal Screen Resolution:
✨ We do not recommend using built-in laptop track pads
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
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