OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary

OpenGov is seeking a Product Manager to help bring our vision of unified analytical capabilities to life across our industry-leading software Suites. In this role, you’ll shape how data is surfaced, interpreted, and acted upon across multiple products—delivering a cohesive, scalable, and impactful analytics experience that empowers governments to make smarter, data-driven decisions. You’ll work closely with design, engineering, and go-to-market teams to understand customer workflows, identify cross-product data opportunities, and deliver analytical solutions that are both powerful and intuitive. This is a high-impact role for a curious, systems-oriented product manager with strong user empathy and a passion for driving public sector innovation.

Responsibilities

• Develop a deep understanding of end user personas, use cases, and data quality requirements across the full range of OpenGov’s Suites, ensuring data and insights are driving experiences across the platform.
• Gather requirements and write clear, actionable user stories and business specifications to guide product and engineering work.
• Collaborate with product designers to ideate, prototype, and iterate on intuitive data experiences, including dashboards, reports, and workflows.
• Champion platform thinking—identify opportunities to unify analytics capabilities across modules to create a seamless, consistent user experience.
• Partner with engineering on backlog grooming, sprint planning, and defining acceptance criteria to ensure timely and high-quality delivery.
• Prioritize features and enhancements based on customer impact, strategic value, and technical feasibility; make thoughtful trade-offs.
• Coordinate across multiple product lines and functions (Engineering, Design, Sales, Marketing, Customer Success, Professional Services) to align goals and execution.
• Operate with flexibility and creativity in a fast-paced, iterative environment, solving problems with a mix of structure and innovation.

Requirements & Preferred Experience

• 4+ years of product management experience in enterprise SaaS; experience with data-rich platforms and/or analytics tools is a strong plus.
• Experience building data-driven web and mobile applications, ideally in a B2B or public sector context.
• A strategic thinker who can connect dots across systems and products while staying grounded in user needs and technical constraints.
• Familiarity with product tools such as Aha!, Jira, Confluence, and Pendo.
• Comfortable working in Agile/Scrum development environments.
• Excellent written and verbal communication skills, with the ability to influence both technical and non-technical stakeholders.
• Experience working with state and local governments, or deep curiosity about the public sector, is highly preferred.
• Familiarity with data visualization, reporting tools, or business intelligence platforms is a plus.
• Hands-on software development or data experience (SQL, APIs, etc.) is a bonus, but not required.

$125k - $140k

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families.
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches