Role Overview
Set and execute the digital merchandising strategy to ensure an engaging and efficient online shopping experience. Manage visual merchandising, on-site product discovery, product education, and stock flow and reporting.
Responsibilities
Setting eMerchandising Strategy
- Working with our global team, develop and implement an eMerchandising strategy that aligns with the company’s overall goals and objectives on revenue and engagement.
- Continuously analyze and optimize the merchandising strategy to improve customer engagement and conversion rates.
- Collaborate with the marketing and e-commerce teams to ensure the strategy is integrated into broader online initiatives.
Visual Merchandising
- Oversee the visual presentation of products on the website to ensure a consistent and appealing shopping experience.
- Develop and execute seasonal and promotional merchandising plans.
- Ensure that product pages are visually appealing and provide a seamless user experience.
On-site Product Discovery
- Optimize on-site search and navigation to improve product discoverability.
- Implement strategies to enhance product recommendations and cross-selling opportunities.
- Analyze user behavior to identify and address gaps in product discovery.
- Review seasonal merchandising touch points and implement new features where necessary.
Product Education
- Work with marketing to develop and manage content that educates customers about products, including features, benefits, and usage.
- Collaborate with the content team to create product descriptions, guides, and videos.
- Ensure that product information is accurate, up-to-date, and engaging.
- Review product page descriptions and ensure best translation and information for local consumer.
Stock Flow and Reporting
- Creating, managing, and delivering data-driven site merchandising strategies focusing on year-on-year sales growth, conversion, and engagement across Arc'teryx.jp
- Monitor and manage stock levels to ensure product availability and minimize stockouts.
- Coordinate with the supply chain and inventory management teand inams to optimize stock flow.
- Develop and maintain reporting systems to track inventory, sales, and merchandising performance.
- Provide insights and recommendations based on data analysis to improve stock management.
Required Experience
- Minimum 5 years of experience in digital merchandising or e-commerce
- Proven track record of developing and executing successful merchandising strategies
- Experience managing a team
- Experience with e-commerce platforms and inventory management systems
Required Skills
- Strong understanding of digital merchandising and e-commerce principles
- Proficient in visual merchandising and on-site product discovery techniques
- Excellent project management skills
- Strong analytical skills to measure and optimize merchandising performance
- Proficient with e-commerce platforms and merchandising tools
Core Competencies for our Team
- Strategic thinking
- Attention to detail
- Analytical mindset
- Strong communication skills
- Team spirit
- Customer-centric mentality
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