Esports Media Consultant and Lab Assistant - PCSS 2025-2026 (Seton Hall Students Only)
Apply now Job no: 496744
Full time/Part time: Part-time
Location: South Orange
Categories: Student Employment
JOB SUMMARY
PC Support services is looking for a creative, marketing savvy student, with moderate technology experience to serve in a dual role as both a Social Media Consultant for Seton Hall’s Esports Team and the Lab Consultant for our Esports Lab.
DUTIES & RESPONSIBILITIES
Duties and responsibilities outlined below:
Support the E-Sports teams to develop and implement outreach and promotional campaigns to boost brand engagement. Responsibilities include but are not limited to:
- Assisting with the design and execution of social media campaigns
- Submit events onto SHU Planner.
- Promote events.
- Report SHU Esports news (updates, upcoming matches, and post-match game score, highlights, etc.)
- Work as a member of a team to create social media posts and promote community engagement across social media accounts (Twitter, YouTube, Twitch, Facebook, IG, etc.)
- Track social media engagement to identify high-performing ideas and campaigns for scalability.
- Support esports teams at live and online events via graphics and posts.
- Take pictures and record videos during matches and other events to be developed into content for social media sites.
- Complete other digital media projects as assigned.
Support “everyday” functioning of Esports Lab. Responsibilities include but are not limited to
- Esports Lab Consultant provides excellent customer service, technology assistance, and facility preparation for instruction, gaming, coaching, and collaboration.
- Interacts with lab patrons and aids end-users by answering questions and troubleshooting technical issues.
- Prepares lab for games/classroom instructions as requested, is willing to open/close the facility, and has the availability to work nights and weekends.
- Must have a basic knowledge of computer games, be qualified in resolving basic technology and gaming issues. Must also be familiar with standard software and hardware.
FEDERAL WORK STUDY REQUIREMENT
NO -- Federal Work Study eligibility not required
REQUIRED QUALIFICATIONS
Must be a current Seton Hall student
- Basic knowledge of Windows operating systems, MS Office. Knowledge of SPSS and other software used on the SHU campus is also useful.
- Possess an understanding of Esports eco system (games, platforms, peripheral devices, esports and gaming trends, etc.)
- Basic knowledge of popular social media platforms social media and Esports channels/sites
- Should possess some basic photo-editing and video-editing skills.
- Familiarity working with database applications and querying information.
- Be a creative and detail-oriented individual, capable of working collaboratively and taking initiative.
- Possess strong written and verbal communication skills, along with proficient organizational and problem-solving skills.
- Possess past customer service experience.
SPECIAL INSTRUCTIONS
Other Physical Demands: Carrying reams of paper as needed to stock printers.
CONTACT
Marsha Philemon (marsha.philemon@shu.edu)
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.
Advertised: 09 Apr 2025 Eastern Daylight Time
Applications close: 12 Sep 2025 Eastern Daylight Time
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