Apex Group

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Investment Operations Assistant Manager

Role Summary

The Assistant Manager will be responsible for overseeing and reviewing data management processes, daily transaction processing and related accounting, both internal and client reporting in line with the company’s procedures and agreed SLAs. The role requires a keen attention to detail because ensuring the accuracy and timeliness of both internal and client deliverables are considered a critical aspect of the position.

The role has the following areas of responsibility:

• Oversee timely and accurate deliverables, both internal and client specific, in accordance with company policy and regulatory requirements.
• Review and approve the set-up of new investors on Investran and record CRM data relating to the investors, their advisers and other contacts.
• Prepare, compile and issue client reports, contract notes, etc to investors, Fund Managers and IFAs consistent with the client’s SLA.
• Review and approve the client transactions, processed on Investran, and completed by colleagues on the team.
• Assist with the preparation and authorisation of the nominee company asset reconciliations.
• Assist with maintaining on-going process reviews and updating of company policies and procedures to maximise efficiency and create a best practice and controlled environment.
• Participate and contribute to client on-boarding
• Support the continued development of Fund and Senior Fund Administrators Support the team with respect to ad-hoc projects
• Act as a point of contact for client enquiries and promote the provision of service excellence.
• Oversee the preparation of accurate and timely daily internal bank reconciliations and reporting in accordance with FCA client rules and collate data for the completion of monthly FCA reporting.
• Assist with the preparation of the Company’s regulatory and tax reporting requirements.
• Build effective relationships between individual team members and other support partners.
• Deputise for the Head of Investment Operations if required.

Critical Success Factors

These are the job activities that are critical for the effective performance of the job e.g. personal attributes such as

attention to detail or delivery of certain KPIs / cost-management. Please list the most critical job elements required to

meet the job purpose and rank these job elements in order of their importance. Give examples of behaviour where

applicable.

Critical Personal Attributes

• Demonstrate the Company’s core values: Can-do, Positive, Excellence, Integrity, Accountable.
• Attention to detail.
• Proactive and self-motivated.
• Mindset for continuous improvement though effecting change
• Ability to prioritise to ensure that client deliverables are met.
• Strong team player.

Critical Job Elements

• Understand company’s clients, agreed service levels and operational procedures.
• Take responsibility for client’s data held on Investran
• Effective communication skills, both internally and with clients.
• Strict adherence to company policies and procedures.
• Demonstrate commitment and an ability to motivate the team to meet internal and client deliverables

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.