Come build the future with us!
At Amazon we expect no more and no less from you. Ever since Amazon opened its doors, our aim has been to become the most customer-centric company in the world. How? By having people like you who make sure that our customers can find everything that they are looking for online – at great value and convenience. Immerse yourself in an environment that is fast-paced, growing and continuously innovating to offer great opportunities for our customers and for you!
We are looking for a Risk Manager to join our Regulatory Intelligence, Safety & Compliance team and support our Recalls program in North America. In this role, you will manage NA recalls policy, program and metrics end to end. You will own NA policy but drive global adoption. You will identify gaps and drive prevention measures to mitigate risk within your assigned scope. You will lead escalation deep dives and provide updates to leadership via established mechanisms. The successful candidate should have strong business, communication and writing skills, proven ability to influence senior stakeholders via data-driven and actionable insights, and capable of working independently in an ambiguous environment. You will partner closely with Recall Operations to manage the day to day program and continuously improve processes. You will consult with business, legal, finance, and technical teams to further scale and simplify processes, develop robust mechanisms and launch new features.
This is an exciting opportunity to work in a highly visible space and be part of a vibrant and fast-growing company!
The successful candidate should have strong business and communication skills, able to influence senior stakeholders via data-driven and actionable insights.
Key job responsibilities
The successful candidate will be able to:
This role is based in SJO and will support the Regulatory Intelligence, Safety & Compliance (RISC) Team.
About the team
Our vision is to enable our Selling Partners to offer earth’s broadest selection of safe and compliant products to our customers. We achieve our objectives by: (1) ensuring we offer only safe and compliant products in our stores, (2) quickly mitigating and remediating risks if we learn of unsafe products, (3) providing our Selling Partners a positive and low-friction experience in meeting their compliance obligations, (4) improving our external stakeholder’s perception of our ability to offer safe products, and (5)fostering a culture of operational excellence to improve decision speed and accuracy while reducing cost to serve customers and Selling Partners.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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