IT Systems Developer/User Support Analyst

Howmet Aerospace

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report. Follow: LinkedIn, Twitter, Instagram, Facebook, and YouTube.

Working Hours

Normal hours of work are Monday to Friday inclusive. The postholder is required to work such hours as are necessary in order to satisfactorily perform the role. 

Overview

Working in a small team supporting local manufacturing sites with accountability to the global organisation to deliver policy and compliance.

High expectations of the individual in a challenging process driven environment.

Common team objectives.

Accountability to deliver as an individual and as part of a team.

Take an active role delivering the companies “ever green” strategy, remaining current, retiring obsolescence. 

Support the businesses internal audit programme.

Main Purpose of Job

  1. Developer

We are looking for a skilled and motivated Software Developer to join our team. In this role, you will be responsible for designing, developing, testing, and maintaining software applications that meet user needs and business objectives. You’ll work closely with product managers, and stakeholders to deliver high-quality code and contribute to continuous improvement of our software development practices.

Key Responsibilities

  • Write clean, efficient, and well-documented code
  • Participate in all phases of the software development lifecycle, including design, development, testing, deployment, and maintenance
  • Collaborate with cross-functional teams to understand requirements and translate them into technical solutions
  • Debug, troubleshoot, and resolve software defects and performance issues
  • Contribute to code reviews and maintain coding standards
  • Stay up to date with industry trends, technologies, and best practices

Requirements

  • Proficiency in one or more programming languages such as JavaScript, Python, Java, C#, or similar
  • Familiarity with software development frameworks and tools (e.g., .NET, Node.js, React, Django)
  • Understanding of databases and data structures (SQL and/or NoSQL)
  • Knowledge of version control systems (e.g., Git)
  • Good problem-solving and analytical skills
  • Strong communication and teamwork abilities.

2. User Support

Key Responsibilities

  • Assisting in the setup of new user accounts and providing basic orientation to new users on the usage of computer systems and related software applications.
  • Maintaining an up-to-date knowledge of IT support tools, technologies, services, and procedures within the organization’s network environment.
  • Responding promptly to customer inquiries regarding computer system problems or service requests through phone calls or service tickets.
  • Knowledge of ServiceNow ticketing system and associated workflows.

Essential Knowledge and Skills

  • Strong human relation skills and be able to interact with internal and external customers, other support groups, BU or location manufacturing management, and GIS management.
  • Possess effective verbal and written communication skills.
  • Thorough knowledge of MS Windows and Office 365

Desirable

  • Experience with cloud platforms (e.g., AWS, Azure, GCP)
  • Familiarity with Agile/Scrum development methodologies.

Reporting

Supportive Role to IS Manager.

Qualifications and Experience

  • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience in lieu of a degree.

Please note: Candidates applying for this role must be legally authorised to work in the United Kingdom. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

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Confirmed 4 hours ago. Posted 30+ days ago.

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