Overview
Barbacks are responsible for keeping the bar stocked and clean while assisting bartenders in
providing the necessary support to ensure prompt and friendly service to our guests.
Responsibilities
Maintaining a clean and organized bar.
- Maintaining proper product pars – through bar pulls & inventories.
- Stocking liquor, beer, ice, wine and glassware throughout the shift.
- Properly labeling, dating, covering and refrigerating prepped items in the bar.
- Performing opening, closing & side duties – setting up/breaking down the bar, cleaning
glass/countertops, sweeping the floor, etc.
- Rotating product to maintain freshness.
- Putting away liquor/beer orders if applicable.
- Preparing fruit and making scratch recipes if applicable.
- Working with a sense of urgency.
- Approaches guests and welcomes them upon arrival.
- Assisting in communicating with guests, hosts, servers and other bussers.
- Ensures ongoing guest satisfaction by assisting with food delivery, pre-bussing as
necessary, removing clutter and reacting to guest needs in a timely manner.
- Respond to guest inquires in a courteous and polite manner.
- Creating memorable experiences for guests.
- Entertaining guests to create “Raving Fans.”
- Promptly and professionally handles guest issues and communicates problems and
concerns to management.
This job description reflects the position’s essential functions; it does not encompass all of
the tasks that may be assigned.
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- High School diploma or GED equivalent.
SKILLS
- Practicing all general safety standards.
- Performing duties which require bending & reaching
Maintaining a well groomed appearance (“having a plan”).
- Remaining calm in a hectic, fact paces atmosphere.
- Demonstrating a high level of organization, attention-to-detail and sense-of-urgency.
- Displaying a positive and outwardly friendly attitude toward guests.
PHYSICAL DEMANDS
- Ability to move throughout the corporate office and cafes during visits (standing,
walking, kneeling, bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above
shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance,
carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
- Ability to travel via auto or airplane for long periods of time.
Additional Details
ADDITIONAL REQUIREMENTS
- Must be 19 years old to be employed.
- In some U.S states, a legal minimum age is required to serve food & alcohol (i.e.,
Nevada is 21 years old) – check with the person interviewing you to ensure you meet
those requirements.
- Follow all food safety & sanitation procedures.
- In some U.S states, a food safety certification program is requires to be completed
before being able to serve food or alcohol, which may include a food handlers card.
- Following all uniform guidelines.
- Practicing all safety & sanitation standards.
- Recycling products, where possible.
- Maintaining HRC’s 5 core Values and Mission Statement.
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