Are you an experienced technologist passionate about working in a complex IBM Mainframe environment? Do you possess a client-focused mindset and excel in a team-oriented, global organization? We are seeking a Mainframe Support Engineer to join a prominent banking client in Zürich, Switzerland. The role offers a hybrid work model, blending remote tasks with on-site responsibilities in Zürich.
If you are driven to make a difference in supporting and enhancing mission-critical online services, we encourage you to apply!
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Responsibilities
- Collaborate within the Mainframe Online Services team specializing in CICS and MQ subsystems and related products
- Deliver 2nd-level support and assistance to application teams for CICS/MQ challenges
- Carry out incident and problem management for CICS/MQ components while coordinating changes through IPCM
- Automate and refine processes to boost system performance and service reliability
- Contribute to the Agile environment with a focus on transformational initiatives
- Improve infrastructure dependability, incorporating Site Reliability Engineering (SRE) principles
- Identify inefficiencies and implement automation to enhance system operations
Requirements
- Strong skills in z/OS System Components, TSO, ISPF, and JCL
- Proficiency in scripting languages such as REXX and Python
- Expertise in CICS and IBM MQ, including Cluster and QSG configurations
- Basic knowledge of DB2 Plans, Packages, and SQL Statements
- Understanding of LDAP and USS on IBM Mainframe
- Capability to perform effectively under pressure in dynamic environments
- Flexibility to join a 24/7 on-call rotation
- Competency in English and German communication
Nice to have
- Background in database systems with advanced SQL capabilities
- Understanding of core IT concepts, along with proficiency in Microsoft Office
We offer
- 5 weeks of vacation
- EPAM Employee Stock Purchase Plan (ESPP)
- Enhanced parental leave
- Extended pension plan
- Daily sickness allowance insurance
- Employee assistance program
- Global business travel medical and accident insurance
- Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
- All benefits and perks are subject to certain eligibility requirements
- Please note that any offers will be subject to appropriate background checks
- We do not accept CVs from recruiting or staffing agencies
- For this position, we are able to consider applications from the following:
- Swiss nationals
- EU/EFTA nationals
- Third-country nationals based in Switzerland with an appropriate work permit
- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits
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