Director Brand Process Operations
Area: GCA
Department: CCA
Direct reporting line: VP CCA
Indirect reporting line:
Subsidiary/country: China
Location: Shanghai
GSMS Grade: M2
Number of Personnel Managed:
Cost Center/Budget and/or Revenue Responsibility:
Define and implement business process management in accordance with strategic direction across all categories of creation center asia. Achieve consumer satisfaction as well as a positive brand image and corporate profitability with an efficient/commercial value approach.
Disciplines:
- CCA: Reflect all strategic initiatives in process landscape (BL3, CMA, LECT, DC E2E, CCA, Creation Infrastructure, Range Architecture, 6-2-1, KAIM, AC, Innovation / Futures, Consumer Obsession, Holistic Input, Mktg Excellence)
Key Responsibilities:
- Lead all CCA Brand Creation Operations and Process.
- Lead the implementation and optimization of business process models for Product Marketing, Go-To-Market (GTM), Brand and Sports Marketing.
- Drive an effective working relationship across the GTM and CREATION environment.
- Lead calendar and process alignment for a sub-brand including process/ system integration.
- Create and update parameters for calendar management for the respective sub-brand.
- Set guidelines for sample / prototype management and meeting organization on sub-brand level.
- Program & change management under application of excellent expertise.
- Team leadership for the respective sub-brand hub.
- Develop functional/ technical capabilities and behavioral/ managerial competences for direct reports. Proactively identify and promote talent for career development.
- Lead the process optimization across sub-brand and ensure cross-functional execution.
- Identify implications of process changes for IT systems, document required changes and ensure timely implementation.
- Measure performance against set KPI’s and report status on a regular basis.
Key Relationships:
Focus depending on specific role, but end-to-end business process contains the following collaboration scheme:
FUNCTIONAL
- Product/Sports/Brand Marketing across Brand adidas (Performance and Style) including Go-To-Market teams
- All Business Unit Groups and Business Units
- Global Operations (Materials, Development, Costing, Sourcing, Planning)
- Design
- adidas Innovation Technology (aIT)
- Human Resources
- Finance
- Marketing Operations & Business Development (other sub brands and central Project Management)
- Sales (Wholesale, Retail, eCom)
- Global IT
HIERARCHICAL
- All Management levels (including senior executives).
GEOGRAPHICAL
- Global
- Creation Centers
- Markets (to a certain extent)
Knowledge, Skills & Abilities:
- Strong Business Process Management/ Logistics experience and comprehensive end-to-end knowledge.
- Change and Project Management expertise.
- Strong solution oriented attitude.
- Proactive evolution and revolution oriented.
- Strong cross-functional/cross-brand attitude.
- Global team lead hub (with globally located resources).
- Developed experience in people management.
- Pls. add more soft skills (communication, analytical comp., etc.) if appropriate.
- English: fluent
- Another European language advantageous
- Outlook: Advanced
- Word: Basic
- Excel: Advanced
- PowerPoint: Advanced
Requisite Education and Experience / Minimum Qualifications:
- University degree or equivalent education required.
- Possess a strong set of skills acquired through advanced training, study and experience.
- Broad & deep knowledge in own functional area, combining with broad knowledge of other areas.
- 10 years of working experience required.
- As manager of Experts 3 years management experience required.
- As manager of Admin / Tech Support minimum of 5 years management experience required.
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