Firmenich

Job title: Account Manager, Dairy, Scandinavia

City, Country: Brøndby or other cities in Denmark.

Work mode: Hybrid + Traveling.

What drives our customers is the starting point of what we do. To help them deliver and find new value is central to how we work. We are alert and curious by nature – with the ability to identify and translate what we see happening in the market and with the consumer into opportunities for our customers that create wellbeing for all.

For our Scandinavian region we are looking for an Account Manager Dairy. In this position you will be home based or hybrid but travel between 50-70% of your time to visit our clients. You will report directly to the Regional Sales Director.

As the Account Manager you develop, implement, and realize the account strategy and plan, within the sales strategy and plan and corporate requirements and guidelines, to ensure the realization of planned business results and long-term customer relationship objectives are

achieved.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your Key Responsibilities

• To set up, coordinate & execute specific Accounts tactics & plans to realize pre-defined/agreed
• sales and overall customer relationship objectives, both for the short- and long term.
• Define and implement a strategic account plan. Translate into Financial profitability and goals both strategically and tactically and be accountable for top line profit.
• Contribute to develop the sales plan, both strategically and tactically.
• Monitor and coordinate the execution of the account plan, report based on defined performance indicators and take corrective actions, in order to achieve the results.
• Build sustainable cross layer networks in the defined accounts by both direct engagement and by positioning key stakeholders to the right level in the account to speed up development and brick wall running business.
• Identify long term business opportunities with the account(s) and include these in the account strategy and plan.
• Define and implement projects with focus on key products, processes and innovation, and decide on clear PMP structure and accountabilities.
• Monitor and benchmark competitive products, market requirements and competitive business strategies (competitive profiling) and incorporate benchmarking and competitive profiling in account and sales plans.
• Lead contract negotiations with the respective account(s) and ensure the conclusion of sales contracts.
• Coordinate technical service or after sales service activities towards the account.
• Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline.
• Monitor the account’s payment behavior and act to ensure payment within the agreed payment terms.

We Bring

• The chance to shape dsm-firmenich and its impact for years to come.
• A hybrid workplace that offers flexibility to employees across the business. A team of diverse employees who aren’t afraid to think outside of the box. A truly global and collaborative team that cares about the experience of our employees.
• The encouragement you need to develop and achieve
• A role that is highly visible and allows you to build your brand.
• A caring and supportive environment where you’re empowered to grow and share your ideas.
• A supportive environment where you’re empowered to grow and share your ideas.
• A safe, inclusive workplace where you feel welcome.

You Bring

• Bachelor or Master’s degree or equivalent in science, technology or other business related field.
• Proven experience at least 5 years in Account Management in an international business-to-business environment in the Cheese and dairy industry.
• Ideally have extensive knowledge and understanding of Cheese and Dairy cultures and enzymes and/or other Dairy ingredients with a strong ability to describe and discuss the products in depth.
• Preferably have an existing network within the international Dairy industry.
• Demonstrated successful achievements within sales/commerce.
• Pragmatic entrepreneur and able to build and maintain relations on different levels, both internally and externally.
• Real team player and good at dealing with many kinds of people. Strong drive for results, customer focus and are ambitious.
• Excellent communicator and have good planning and organizational skills.
• Fluent in English and preferably Danish or any other Scandinavian languages (the latter given the close customer relations in the region).
• Love to travel.

Our application process

Interested in this position? Please apply on-line by uploading your resume in English via our career portal.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity. 

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law. 

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. 

www.dsm-firmenich.com

Agency statement

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.