Brown-Forman

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Join a dynamic team where your analytical skills and strategic mindset will directly impact business growth. At Brown-Forman, we empower our people to drive meaningful change and shape the future of our sales operations.

Meaningful Work From Day One

The Sales Operations Manager (SOM) plays a critical role in driving sales productivity and effectiveness. This position oversees sales planning, reporting, forecasting, sales process optimization, and implementation of automation technologies to enhance business performance. As a strategic business partner, the SOM ensures that sales strategies and operations align with Brown-Forman’s growth objectives in Korea. The SOM is also responsible for planning and controlling sales budgets, including all types of discounts and bonuses to all customers/channels.

What You Can Expect

• Leads sales forecasting, planning, and budgeting processes to optimize sales effectiveness.
• Develops and implements sales projection cycles and business review processes.
• Monitors and controls sales planning to maintain high levels of accuracy and efficiency.
• Identifies sales opportunities through data analysis, market insights, and competitor trends.
• Supports discount planning and profitability improvement initiatives.
• Works closely with the Sales Director to inspect and enhance sales process quality.
• Ensures alignment of channel strategies and plans with Brown-Forman’s Commercial Way.
• Develops category management strategies and engages customer teams in related projects.
• Leads the Joint Business Plan (JBP) process with key customers by coordinating with internal and external stakeholders.
• Manages sales budget planning, including tracking discounts and customer incentives to optimize profitability.
• Oversees customer contract management and ensures compliance with company policies and legal requirements.
• Provides ad hoc analytical support to drive strategic decision-making in the region HQ.
• Regularly reviews and updates sales tools, ensuring accurate data management and providing training to sales teams.
• Leads and mentors a direct report to ensure professional development and effective sales operations support.

What You Bring to the Table

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 8 years of experience in business analysis or decision support in the spirits, consumer goods, or multinational industry.
• Strong interpersonal skills to foster professional relationships with sales teams.
• Advanced proficiency in Excel (pivot tables), Salesforce.com, and mobile sales tools.
• Exceptional analytical skills with a strong sense of data-driven decision-making.
• Proactive problem-solving mindset with a positive attitude.

What Makes You Unique

• Experience in customer management within the liquor, beverage, or consumer packaged goods (CPG) industry, ideally in a global company.
• Intermediate proficiency in English (written and spoken) is preferred.
• Strong commercial acumen with the ability to translate business strategy into operational execution.
• Excellent networking skills to build and maintain sustainable business relationships.
• Ability to take initiative and independently solve complex business challenges.
• Strong communication and presentation skills to engage stakeholders effectively.

Who We Are

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

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Requisition Type:

Employee

Management Level:

Leader

Global Job Level:

L2

Number of Openings Available:

1